[Bug 29050] Re: Bug #29050

[Martin Pitt]

Hi Mark,

Mark Tomlinson [2006-05-05 10:54 -0400]:
> Martin - I did read your latest bug reply.  I'm gonna keep this "off-line",
> cause I've never done this before and I might be doing very stupid things
> here<g>...

Don't worry, you wouldn't believe which kind of bugs we get from time
to time :) (I don't blame anyone for it - after all, we are very happy
to see Ubuntu getting adopted by less experienced people!)

I do send this reply to the bug, though; I hope you do not mind.

> After rebooting, I brought up gnome-cups-manager & saw that my printer (HP
> LaserJet-6P) was still the default; printed a test page, no problem.  I then
> tried "New Printer" & got the same "no printers detected".  I did notice
> that "SCSI printer" was now listed under "Printer Port:", which I didn't
> recall seeing before.

In Ubuntu, the SCSI backend is disabled by default (something we
inherited from Debian). Enabling them is no problem, I'll think about
it.

Anyway, can you please remove your currently existing printer and
check if it gets detected then? Cups does not show detected printers
which are alreaady configured (it would be confusing otherwise). Also,
it would be helpful to get a nice debug log. So, please do the
following commands, which will take care of all that:

  sudo killall cupsd
  sudo rm /etc/cups/printers.conf /var/log/cups/error_log
  sudo gedit /etc/cups/cupsd.conf  -> please set 'LogLevel' to 'debug2'
  sudo /usr/sbin/cupsd

This stops cupsd, cleans up printers and the log, and starts it again.
Then please start gnome-cups-add and check whether your printer
appears in the 'automatically detected' list. Then please do

  sudo killall cupsd

again and attach /var/log/cups/error_log to this bug.

> After selecting "LPT #1" and clicking Forward, I got...an empty
> list.  There are no manufacturers or models listed - and that's
> where I'm at now.

That's quite understandable, since upstream cups does not look in
/usr/share/ppd, where printer drivers are in Debian/Ubuntu. I'm only
interested in whether cups automatically detects the parallel printer.

> I'm kinda over my head at this point - should I post this as a bug
> reply & let the smart people take over (& quit bothering you<g>)?

If you could just do the procedure I described above, that would be
incredibly helpful. Once I have the log, I'll pass this to upstream.
If just want to be sure that the problem is upstream's, and not a bug
we introduced in the Ubuntu package.

Thanks a lot for your help,
Martin

-- 
cupsys does not automatically detect parallel printer
https://launchpad.net/bugs/29050