[Bug 818518] Re: Natty installer crashed

Brian Murray brian at ubuntu.com
Wed Aug 3 04:45:52 UTC 2011


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is an issue with your network configurtion and that
there is a proxy server that is preventing access to Ubuntu packages.
This issue is thoroughly documented in bug 346386 and has been resolved
in an updated version of apt in Natty updates.  You could install the
new version of apt on your Live CD using 'sudo apt-get install apt' or
try installing Ubuntu on a different network or try installing Oneiric -
the development version of Ubuntu.  Thanks and good luck!

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

** Tags added: pkg-lists-proxy

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https://bugs.launchpad.net/bugs/818518

Title:
  Natty installer crashed

Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  When running the Natty installer on my computer (with option replace
  existing operating systems), I get the message "installer crashed"
  during the installation (after querying my time zone and keyboard,
  while copying files, I think).  It asked me to include my syslog and
  partman files, which I will attach to this report.  After clicking
  "close" on the installer crash message, I get another message saying
  that an unrecoverable error was encountered, and that a desktop
  session would be launched for debugging/reinstall.  However, there
  seems to be something wrong with the screen refresh in that session,
  making it pretty much unusable.   I could determine that a popup
  window with title "Open Location" was spawned, but I could not see the
  text in the window.  In the end, I copied the syslog and partman files
  off the machine via the network.

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