[Bug 805969] Re: software-center crashed with ImportError in _create_scagent_if_needed(): No module named backend.scagent

[Jean-Baptiste Lallement]

Thanks for your report. Easily reproducible. Setting to triaged.

** Visibility changed to: Public

** Changed in: software-center (Ubuntu)
   Importance: Undecided => High

** Changed in: software-center (Ubuntu)
       Status: New => Triaged

** Also affects: software-center (Ubuntu Oneiric)
   Importance: High
       Status: Triaged

** Description changed:

  following dist upgrade to 11.10, i was adding software i needed, the
  software-center crashed when i chose to reinstall previous purchases.
+ 
+ TEST CASE:
+ 1. Launch Software-Center
+ 2. Select the menu 'File / Reinstall Previous Purchases ...'
+ 
+ Result:
+ Traceback (most recent call last):
+   File "/usr/share/software-center/softwarecenter/ui/gtk/app.py", line 724, in on_menuitem_reinstall_purchases_activate
+     self._create_scagent_if_needed()
+   File "/usr/share/software-center/softwarecenter/ui/gtk/app.py", line 718, in _create_scagent_if_needed
+     from backend.scagent import SoftwareCenterAgent
+ ImportError: No module named backend.scagent
  
  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: software-center 4.1.8
  ProcVersionSignature: Ubuntu 3.0-3.4-generic 3.0.0-rc5
  Uname: Linux 3.0-3-generic i686
  Architecture: i386
  Date: Tue Jul  5 15:02:56 2011
  EcryptfsInUse: Yes
  ExecutablePath: /usr/share/software-center/software-center
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center
  ProcEnviron:
-  LANGUAGE=en_GB:en
-  PATH=(custom, no user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB:en
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  PythonArgs: ['/usr/bin/software-center']
  SourcePackage: software-center
  Title: software-center crashed with ImportError in _create_scagent_if_needed(): No module named backend.scagent
  UpgradeStatus: Upgraded to oneiric on 2011-07-05 (0 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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https://bugs.launchpad.net/bugs/805969

Title:
  software-center crashed with ImportError in
  _create_scagent_if_needed(): No module named backend.scagent

Status in “software-center” package in Ubuntu:
  Triaged
Status in “software-center” source package in Oneiric:
  Triaged

Bug description:
  following dist upgrade to 11.10, i was adding software i needed, the
  software-center crashed when i chose to reinstall previous purchases.

  TEST CASE:
  1. Launch Software-Center
  2. Select the menu 'File / Reinstall Previous Purchases ...'

  Result:
  Traceback (most recent call last):
    File "/usr/share/software-center/softwarecenter/ui/gtk/app.py", line 724, in on_menuitem_reinstall_purchases_activate
      self._create_scagent_if_needed()
    File "/usr/share/software-center/softwarecenter/ui/gtk/app.py", line 718, in _create_scagent_if_needed
      from backend.scagent import SoftwareCenterAgent
  ImportError: No module named backend.scagent

  ProblemType: Crash
  DistroRelease: Ubuntu 11.10
  Package: software-center 4.1.8
  ProcVersionSignature: Ubuntu 3.0-3.4-generic 3.0.0-rc5
  Uname: Linux 3.0-3-generic i686
  Architecture: i386
  Date: Tue Jul  5 15:02:56 2011
  EcryptfsInUse: Yes
  ExecutablePath: /usr/share/software-center/software-center
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python /usr/bin/software-center
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  PythonArgs: ['/usr/bin/software-center']
  SourcePackage: software-center
  Title: software-center crashed with ImportError in _create_scagent_if_needed(): No module named backend.scagent
  UpgradeStatus: Upgraded to oneiric on 2011-07-05 (0 days ago)
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

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