[Bug 808024] [NEW] Software Center is glitchy

Sat Jul 9 15:21:29 UTC 2011

Public bug reported:

Ubuntu Software Center just seems unfinished.  When adding "more items"
to an already installed application, each time a check-box is clicked,
the software is unresponsive for 10-20 seconds.  I can click multiple
check-boxes in succession, but it takes forever for the UI to catch up.
Also, scrolling after clicking one of the check-boxes is ridiculously
out of sync and it often causes the window to scroll far away from the
viewpoint i've settled on.  Scrolling is very responsive, and the
Install button works fine, as long as no additional items are checked.
These problems only show up after an extra item has been checked.  After
clicking "Apply changes" the UI becomes responsive again and i can
scroll to the top to view the installation progress.

Also, after I added extra repositories (or PPAs... I don't know the
official term as I'm a new Linux user), occasionally when using the
Software Center interface to add packages from third-parties, after
installing one package, when I use the UI to go back to the main
listing, the description text for all of the packages disappear and the
"More Info" and "Install" buttons don't do anything.  The only fix is to
close and re-open Software Center, and on rare occasion, Log out or
Restart the computer completely.

Finally... the Software Center app does not respond well when an
internet connection has been temporarily interrupted (like a temporary
glitch of a wired connection, or temporary loss of signal on a wireless
connection).  The UI just displays spinning progress wheels but becomes
completely unable to recover, at which time the application must be
restarted or the entire Ubuntu session must be restarted.

I'm a new Linux user, although I have 20 years experience with other
platforms.  I am amazed and impressed at how much Ubuntu and the entire
Linux community has matured, and I'm now using Ubuntu as my ONLY netbook
OS and as one of my main desktop OSes.  I figured the best way to get
acclimated with Linux was to just jump in headfirst rather than dual-
booting or using a virtual machine.  I'm not trying to pick apart all
the hard work that has gone into Ubuntu, and I absolutely love Software
Center and think it's genius (and Linux package management in general
was surely the inspiration for App Stores on other OSes... a fact that
will not be lost on me).  My job is to develop and integrate computing
solutions for homes, students, small businesses, etc.  I am converting a
lot of people to Linux, so i am submitting bugs and feedback from the
average user perspective.  I think that a few of the problems I've
outlined in this report might cast a dark cloud over an average user's
experience, which is why I believe it is important to be fixed, even if
these are just minor cosmetic and UI issues that don't necessarily
impact the stability and capability of the Ubuntu operating system as a
whole.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: software-center 4.0.4
ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
Uname: Linux 2.6.38-10-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Sat Jul  9 11:08:29 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_US:en
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: software-center
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: software-center (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: apport-bug apport-lpi i386 natty running-unity unity-2d

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https://bugs.launchpad.net/bugs/808024

Title:
  Software Center is glitchy

Status in “software-center” package in Ubuntu:
  New

Bug description:
  Ubuntu Software Center just seems unfinished.  When adding "more
  items" to an already installed application, each time a check-box is
  clicked, the software is unresponsive for 10-20 seconds.  I can click
  multiple check-boxes in succession, but it takes forever for the UI to
  catch up.  Also, scrolling after clicking one of the check-boxes is
  ridiculously out of sync and it often causes the window to scroll far
  away from the viewpoint i've settled on.  Scrolling is very
  responsive, and the Install button works fine, as long as no
  additional items are checked.  These problems only show up after an
  extra item has been checked.  After clicking "Apply changes" the UI
  becomes responsive again and i can scroll to the top to view the
  installation progress.

  Also, after I added extra repositories (or PPAs... I don't know the
  official term as I'm a new Linux user), occasionally when using the
  Software Center interface to add packages from third-parties, after
  installing one package, when I use the UI to go back to the main
  listing, the description text for all of the packages disappear and
  the "More Info" and "Install" buttons don't do anything.  The only fix
  is to close and re-open Software Center, and on rare occasion, Log out
  or Restart the computer completely.

  Finally... the Software Center app does not respond well when an
  internet connection has been temporarily interrupted (like a temporary
  glitch of a wired connection, or temporary loss of signal on a
  wireless connection).  The UI just displays spinning progress wheels
  but becomes completely unable to recover, at which time the
  application must be restarted or the entire Ubuntu session must be
  restarted.

  I'm a new Linux user, although I have 20 years experience with other
  platforms.  I am amazed and impressed at how much Ubuntu and the
  entire Linux community has matured, and I'm now using Ubuntu as my
  ONLY netbook OS and as one of my main desktop OSes.  I figured the
  best way to get acclimated with Linux was to just jump in headfirst
  rather than dual-booting or using a virtual machine.  I'm not trying
  to pick apart all the hard work that has gone into Ubuntu, and I
  absolutely love Software Center and think it's genius (and Linux
  package management in general was surely the inspiration for App
  Stores on other OSes... a fact that will not be lost on me).  My job
  is to develop and integrate computing solutions for homes, students,
  small businesses, etc.  I am converting a lot of people to Linux, so i
  am submitting bugs and feedback from the average user perspective.  I
  think that a few of the problems I've outlined in this report might
  cast a dark cloud over an average user's experience, which is why I
  believe it is important to be fixed, even if these are just minor
  cosmetic and UI issues that don't necessarily impact the stability and
  capability of the Ubuntu operating system as a whole.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: software-center 4.0.4
  ProcVersionSignature: Ubuntu 2.6.38-10.46-generic 2.6.38.7
  Uname: Linux 2.6.38-10-generic i686
  NonfreeKernelModules: wl
  Architecture: i386
  Date: Sat Jul  9 11:08:29 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US:en
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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