[Bug 809510] Re: Installer Crashed

[Daniel Manrique]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. While we appreciate the difficulties you are facing, it
would appear that the CD image (ISO file) you downloaded could be
corrupt.

Your log file shows the CD drive having trouble reading information, and
the squashfs (compressed filesystem) containing the Live CD environment
from which the environment is launched throws a lot of errors. here's a
snippet of your syslog:

Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973822] sr 0:0:1:0: [sr0] Unhandled sense code
Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973831] sr 0:0:1:0: [sr0]  Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973841] sr 0:0:1:0: [sr0]  Sense Key : Medium Error [current] 
Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973852] sr 0:0:1:0: [sr0]  Add. Sense: No seek complete
Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973863] sr 0:0:1:0: [sr0] CDB: Read(10): 28 00 00 0e 33 cc 00 00 02 00
Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973885] end_request: I/O error, dev sr0, sector 3723056
Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973895] Buffer I/O error on device sr0, logical block 930764
Jul 12 07:08:08 bt5-stealth kernel: [ 1230.973903] Buffer I/O error on device sr0, logical block 930765
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.444851] SQUASHFS error: squashfs_read_data failed to read block 0x719b6ea6
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.444861] SQUASHFS error: Unable to read metadata cache entry [719b6ea6]
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.444868] SQUASHFS error: Unable to read directory block [719b6ea6:1c52]
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.444921] SQUASHFS error: Unable to read metadata cache entry [719b6ea6]
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.444928] SQUASHFS error: Unable to read directory block [719b6ea6:1c52]
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.445137] SQUASHFS error: Unable to read metadata cache entry [719b6ea6]
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.445145] SQUASHFS error: Unable to read directory block [719b6ea6:1c52]
Jul 12 07:08:08 bt5-stealth kernel: [ 1231.445170] SQUASHFS error: Unable to read metadata cache entry [719b6ea6]

 There is an easy way to verify the integrity of the Ubuntu ISO files
you download. Could you please visit
https://help.ubuntu.com/community/HowToMD5SUM follow the instructions
and report back as to whether or not the MD5SUM verified? Thanks in
advance.


---
Ubuntu Bug Squad volunteer triager
http://wiki.ubuntu.com/BugSquad


** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/809510

Title:
  Installer Crashed

Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  Traceback (most recent call last):
  File "/usr/lib/ubiquity/bin/ubiquity", line 524, in <module>
   main(oem_config)
  File"/usr/lib/ubiquity/bin/ubiquity", line 511, in main
   install (query=options.query)
  File"/usr/lib/ubiquity/bin/ubiquity", line 242, in install
   ret = wizard.run()
  file"/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 513, in run
   self.process_step()
  File"/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 1179, in process_step
   self.progress_loop()
  File"/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 1062, in progress_loop
   (ret, realtb))
  RuntimeError: Install Failed with exit code 1
  Traceback (most recent call last):
   File "/usr/share/ubiquity/install.py", line 2566, in <module>
   File "/usr/share/ubiquity/install.py", line 386, in run
   File "/usr/share/ubiquity/install.py", line 1164, in configure_apt
  InstallStepError: AptSetup failed with code 126

  Have /var/log/syslog and /var/log/partman available files upon request

  http://www.mediafire.com/?4uo6xclv7km4kqs
  http://www.mediafire.com/?wcsko62uqbci2jg

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