[Bug 311438] Re: package update-manager 1:0.93.34 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg exited unexpectedly

Brian Murray brian at ubuntu.com
Fri Jul 22 19:06:19 UTC 2011


** Tags added: dist-upgrade

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Title:
  package update-manager 1:0.93.34 failed to install/upgrade:
  ErrorMessage: SystemError in cache.commit(): E:Sub-process
  /usr/bin/dpkg exited unexpectedly

Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: update-manager

  Ubuntu 8.10 Intrepid Ibex for AMD+64
  Kernel: 2.6.27-9-generic

  Hi!

  First of all:
  1. English is not my mother tongue but I studied it when I was a child so I still remember a few words to express myself.
  2. Linux is not my mother OS and I never studied it or worked with it before so I have no idea about settings and so.

  Ok, let's go for it.

  I guess the error happened when upgrading from Hardy Heron to Intrepid
  Ibex by writing on the bash "sudo do-release-upgrade -d" as seen on
  http://doc.ubuntu-es.org/Intrepid_Ibex/Actualizar

  In a certain moment (I do not remember when exactly) I was asked to go
  on with the procedure (Y) or abort (N) or ask for details (D), I asked
  for Details and the system hung completely.

  Well... is that on the front of my PC a pretty button? Let's press it
  and see what happens...

  WTF? I couldn't go further than Grub! I was entering several times in
  kernel recovering mode but the process froze once and once again.
  Suddenly the login screen appeared so I entered with my user and
  password.

  Holy shit! My desktop was completely black. When I started to move the mouse desperately I discover two things:
  1. There were still more than one work area on the Desktop, because by moving the scroll wheel I could see the animation of the change of work areas. From black screen to black screen. Big deal! :-(
  2. On the right-down corner a message appeared in a box. You can see an screenshot (yes, it worked!) here: http://farm4.static.flickr.com/3295/3135964919_8db9e542de_o.png

  After restarting with the bash for a couple of hundred times, I
  finally could recover the kernel so I'm writing this note on Ubuntu.
  Everything seems to be right again.

  So I hope...

  ProblemType: Package
  Architecture: amd64
  DistroRelease: Ubuntu 8.10
  ErrorMessage: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg exited unexpectedly

  NonfreeKernelModules: nvidia
  Package: update-manager 1:0.93.34
  PackageArchitecture: all
  SourcePackage: update-manager
  Title: package update-manager 1:0.93.34 failed to install/upgrade: ErrorMessage: SystemError in cache.commit(): E:Sub-process /usr/bin/dpkg exited unexpectedly
  Uname: Linux 2.6.27-9-generic x86_64

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