[Bug 782975] Re: add a "report an issue" button to the details view to allow reporting bugs for individual software items

[Matthew Paul Thomas]

So, that would be a tangible problem to solve: there is no obvious
recourse if a package installation (or removal) fails.

There are several ways we could address that. Ideally, if you opted in,
USC would send details of installation/removal failures to an error
tracker, with no interaction required at all.

But even while a manual bug report is required, USC could suggest
reporting it only if there *is* an installation/removal failure. That
would avoid cluttering the software item screen all the time with
something that suggests Ubuntu software is generally unreliable. :-)

This would involve adding a custom Apport trigger, to report a bug on
something that isn't a crash. See
<https://wiki.ubuntu.com/Apport/DeveloperHowTo#Custom_Invocation> for
how to do this.

One tricky detail will be what to do with commercial software. That's
where an installation failure is worst of all (since you've already paid
money for it), but it's not a package in Launchpad so there's nowhere
obvious for bug reports to go.

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https://bugs.launchpad.net/bugs/782975

Title:
  add a "report an issue" button to the details view to allow reporting
  bugs for individual software items

Status in “software-center” package in Ubuntu:
  In Progress

Bug description:
  Binary package hint: software-center

  Right now if i find a bug in a software i can't report it from the
  software center.

  A "report an issue" button should be useful

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: software-center 4.0.1 [modified: usr/share/applications/ubuntu-software-center.desktop]
  ProcVersionSignature: Ubuntu 2.6.38-9.43-generic 2.6.38.4
  Uname: Linux 2.6.38-9-generic i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Sun May 15 13:17:34 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=it_IT:en
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  SourcePackage: software-center
  UpgradeStatus: No upgrade log present (probably fresh install)

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