[Bug 236700] Re: UBUNTU 7.1 ANS 8.04 Fail on install while copying files

[Brian Murray]

** Tags added: ubiquity-2.4.8

** Tags added: maverick

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Title:
  UBUNTU 7.1 ANS 8.04 Fail on install while copying files

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Binary package hint: ubiquity

  I have tried installing both 7.10 and 8.04 and got the same probelm both times. I tried installing PC Linux OS into the same space without a similar problem.
  The installer gets about 50% through the copying files process and then fails. It suggests either the CD or my Hard disk is at fault (read/write error) but the 7.10 was from a factory produced CD and the 8.04 was from a version burned onto a DVD. So different media, different format (save drive reading). The hard disk has been successfully filled with files as a windows partition previously and formattted OK by the partitioner.

  Last attempt yielded this message:
  Installer Crashed

  We're sorry: th einstaller crashed. Please file a new bug at <here>
  and a developer will attend to the problem as soon as possible. To
  help the developers understand what went wrong , include the following
  detail in your  and attach the files /var/log/syslog and
  var/log/partman.

  Traceback (most recent call last):
  File:"/usr/lib/ubiquity/bin/ubiquity", line 229, in <module>
  File:"/usr/lib/ubiquity/bin/ubiquity", line 226, in main
  File:"/usr/lib/ubiquity/bin/ubiquity", line 68, in install
  File:"/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 428 in run
  File:"/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 767in progress_loop
  RuntimeError: install failed with exit code 1
  Traceback (most recent call last):
  File:"/usr/share/ubiquity/install.py", line  1911 in <module>
  File:"/usr/share/ubiquity/install.py", line  437 in run
  File:"/usr/share/ubiquity/install.py", line  1841 in cleanup
  File:"/usr/lib/python2.5/subprocess.py", line  444 in call
  File:"/usr/lib/python2.5/subprocess.py", line  594 in __init__ 
  File:"/usr/lib/python2.5/subprocess.py", line  1146 in _execute_child
  File:"/usr/lib/python2.5/pickle.py", line  1374 in load
  File:"/usr/lib/python2.5/pickle.py", line  858 in load
  File:"/usr/lib/python2.5/pickle.py", line  971 in load_string
  LookupError:unknown encoding: string-escape

  I had to install PC Linux OS so that I could get  a GRUB so I could get access to my Windows installation.
  ptn0: is a recovery partition for Windows (2.9gb. 
  ptn1 is the windows (NTFS) partition (35.6GB), 
  ptn2 is 32.2 Linux root and 
  ptn3 is Linux swap, 
  leaving about 800Mb unallocated.

  therefore I don't have access to the requested log files. Where would
  I find them, and how?

  I REALLY want Ubuntu. IT finds all the hardware etc so much better. So
  any guidance would be most welcome.

  Chris.

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