[Bug 794536] [NEW] installer doesn't start, but shows syslinux prompt instead

[Graeme Geldenhuys]

Public bug reported:

Binary package hint: usb-creator

Using Startup Disk Creater I can successfully create a bootable USB
stick using one of the ubuntu desktop cd's. The USB stick boots fine and
the installer does it's think. The problem comes in when I use one of
the Ubuntu Alternate ISO images. It again creates the bootable USB stick
without problems. But when I boot from the USB stick, I don't see the
normal installer menu, it gives some gfxmenu error and shows a syslinux
prompt. I pressed the TAB key and it gave me a small list of commands it
supports. I typed 'mainmenu', but that failed. I then typed 'install',
and that seems to have worked, and the installer continued normally from
the USB stick.

So it seems that using the Ubuntu Alternate ISO images as source for the
"Startup Disk Creator" needs some tweaking to correctly start the ubuntu
installer when booting from that USB stick.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: usb-creator-gtk 0.2.28.3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic x86_64
Architecture: amd64
Date: Wed Jun  8 14:28:27 2011
ExecutablePath: /usr/bin/usb-creator-gtk
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_ZA:en
 PATH=(custom, user)
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
SourcePackage: usb-creator
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: usb-creator (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug natty

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https://bugs.launchpad.net/bugs/794536

Title:
  installer doesn't start, but shows syslinux prompt instead

Status in “usb-creator” package in Ubuntu:
  New

Bug description:
  Binary package hint: usb-creator

  Using Startup Disk Creater I can successfully create a bootable USB
  stick using one of the ubuntu desktop cd's. The USB stick boots fine
  and the installer does it's think. The problem comes in when I use one
  of the Ubuntu Alternate ISO images. It again creates the bootable USB
  stick without problems. But when I boot from the USB stick, I don't
  see the normal installer menu, it gives some gfxmenu error and shows a
  syslinux prompt. I pressed the TAB key and it gave me a small list of
  commands it supports. I typed 'mainmenu', but that failed. I then
  typed 'install', and that seems to have worked, and the installer
  continued normally from the USB stick.

  So it seems that using the Ubuntu Alternate ISO images as source for
  the "Startup Disk Creator" needs some tweaking to correctly start the
  ubuntu installer when booting from that USB stick.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: usb-creator-gtk 0.2.28.3
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  Architecture: amd64
  Date: Wed Jun  8 14:28:27 2011
  ExecutablePath: /usr/bin/usb-creator-gtk
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110426)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_ZA:en
   PATH=(custom, user)
   LANG=en_ZA.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-creator
  UpgradeStatus: No upgrade log present (probably fresh install)