[Bug 800646] Re: 11.04 Desktop Installer crashes when copying files Errno 5

[Jean-Baptiste Lallement]

Thanks for your report.

The error 
Jun 22 11:39:27 ubuntu kernel: [73950.593404] Buffer I/O error on device sr0, logical block 197503
Jun 22 11:39:29 ubuntu kernel: [73952.534480] sr 7:0:0:0: [sr0] Unhandled sense code
Jun 22 11:39:29 ubuntu kernel: [73952.534484] sr 7:0:0:0: [sr0]  Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Jun 22 11:39:29 ubuntu kernel: [73952.534487] sr 7:0:0:0: [sr0]  Sense Key : Medium Error [current] 
Jun 22 11:39:29 ubuntu kernel: [73952.534491] Info fld=0x3032d
Jun 22 11:39:29 ubuntu kernel: [73952.534493] sr 7:0:0:0: [sr0]  Add. Sense: Unrecovered read error
Jun 22 11:39:29 ubuntu kernel: [73952.534497] sr 7:0:0:0: [sr0] CDB: Read(10): 28 00 00 03 03 2d 00 00 02 00
Jun 22 11:39:29 ubuntu kernel: [73952.534504] end_request: I/O error, dev sr0, sector 789684

indicates a media error ... again. sorry :(
Maybe your CD/DVD Drive is not well supported ? Searching google for "linux NEC DVD_RW ND-3540A" returns many results of users of different distro having problems with this drive.

Did you tried to install from a USB Stick or from an external drive ? 
Or that may also be a problem with the drive controller.

In any case there's nothing that can be done in Ubuntu to fix a hardware
issue. I'm converting to a question, you'll get support from there.

Don't hesitate to submit any new bug.

---
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** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

** Converted to question:
   https://answers.launchpad.net/ubuntu/+source/ubiquity/+question/162334

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https://bugs.launchpad.net/bugs/800646

Title:
  11.04 Desktop Installer crashes when copying files Errno 5

Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  I'm installing Ubuntu 11.04, and have come across this error numerous
  times. The first time I came across the error, I changed my harddrive
  for a brand new WD SATA drive and cleaned out my cd drive. I also
  reburned the copy of the installation cd at 10x. This happens every
  time I run the installer, with downloads and without the downloads. I
  even tried manually creating the partitions, but it still results in
  this error:

  
  The installer encountered an error copying files to the hard disk:
  [Errno 5] Input/Output error

  This is often due to a.....

  
  Ubiquity: 2.6.10

  I expected the installer to install Ubuntu.. lol

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