[Bug 803363] [NEW] Bought software fails to install

[Arne Caspari]

Public bug reported:

I bought "Steel Storm" from the ubuntu software center but it failed to
install ( for unknown reason, I did not see an error message but the
software was not installed after a while and there was no ongoing
installation in the software center).

I tried to reinstall via: "File/reinstalled purchased software..." ( or
similar, I am using the German version ). It asks for my Ubuntu Single
Sign On credentials but fails to login with "Method CreateItem with
signature 'a{sv}(oayay)b' on interface org.freedesktop.Secret.Collection
doesn't exist"

Also there is now an "Install" button in the entry for "Steel Storm" but
if I click that, the installation fails saying it can not install from
an untrusted source.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: software-center 4.0.3
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: wl
Architecture: i386
Date: Wed Jun 29 11:07:29 2011
InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
PackageArchitecture: all
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=de_DE.utf8
 LANGUAGE=de_DE:en
SourcePackage: software-center
UpgradeStatus: Upgraded to natty on 2011-04-09 (80 days ago)

** Affects: software-center (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug apport-lpi i386 natty

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https://bugs.launchpad.net/bugs/803363

Title:
  Bought software fails to install

Status in “software-center” package in Ubuntu:
  New

Bug description:
  I bought "Steel Storm" from the ubuntu software center but it failed
  to install ( for unknown reason, I did not see an error message but
  the software was not installed after a while and there was no ongoing
  installation in the software center).

  I tried to reinstall via: "File/reinstalled purchased software..." (
  or similar, I am using the German version ). It asks for my Ubuntu
  Single Sign On credentials but fails to login with "Method CreateItem
  with signature 'a{sv}(oayay)b' on interface
  org.freedesktop.Secret.Collection doesn't exist"

  Also there is now an "Install" button in the entry for "Steel Storm"
  but if I click that, the installation fails saying it can not install
  from an untrusted source.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: software-center 4.0.3
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic i686
  NonfreeKernelModules: wl
  Architecture: i386
  Date: Wed Jun 29 11:07:29 2011
  InstallationMedia: Ubuntu 10.04.1 LTS "Lucid Lynx" - Release i386 (20100816.1)
  PackageArchitecture: all
  ProcEnviron:
   SHELL=/bin/bash
   PATH=(custom, user)
   LANG=de_DE.utf8
   LANGUAGE=de_DE:en
  SourcePackage: software-center
  UpgradeStatus: Upgraded to natty on 2011-04-09 (80 days ago)

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