[Bug 886764] Re: Ubuntu 11.10 installation failed: "[sda] Unhandled error code Result: hostbyte=DID_OK driverbyte=DRIVER_TIMEOUT"

[Alessandro Menti]

I have noticed that your UbiquitySyslog.txt contains the following lines:
Nov  6 08:05:16 ubuntu kernel: [ 1345.756014] sd 2:0:0:0: [sda] Unhandled error code
Nov  6 08:05:16 ubuntu kernel: [ 1345.756017] sd 2:0:0:0: [sda]  Result: hostbyte=DID_OK driverbyte=DRIVER_TIMEOUT
Nov  6 08:05:16 ubuntu kernel: [ 1345.756021] sd 2:0:0:0: [sda] CDB: Write(10): 2a 00 02 c6 52 f8 00 00 08 00
Nov  6 08:05:16 ubuntu kernel: [ 1345.756030] end_request: I/O error, dev sda, sector 46551800
Nov  6 08:05:16 ubuntu kernel: [ 1345.756033] end_request: I/O error, dev sda, sector 46551800
Nov  6 08:05:16 ubuntu kernel: [ 1345.756467] Aborting journal on device sda1-8.
Nov  6 08:05:16 ubuntu kernel: [ 1345.762753] journal commit I/O error

This indicates that either 1) you have a faulty hard drive/component, or
2) you are experiencing a bug similar to bug #577796.

Could you please perform the following actions and tell me if they worked?
1) Check the CD for defects (for safety's sake). Boot the computer from the CD, when it shows up the little logo with a human and a keyboard at the bottom, press a key and select your language. Choose the "Check CD for defects" option.
2) Run a memory test. Follow the same procedure described above, but choose the "Test memory" option during the last step. Let the test program run for several hours.
3) If everything fails, please describe the hardware you have got (include at least computer's model and make, motherboard model and make if known, disk model and make if known).

Thanks!

** Package changed: ubiquity (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Description changed:

- I have difficult to know what i can write
+ Ubuntu 11.10 installation fails when new packages are downloaded from the Internet due to an I/O error. The following lines appear in the UbiquitySyslog.txt file:
+ Nov 6 08:05:16 ubuntu kernel: [ 1345.756014] sd 2:0:0:0: [sda] Unhandled error code
+ Nov 6 08:05:16 ubuntu kernel: [ 1345.756017] sd 2:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_TIMEOUT
+ Nov 6 08:05:16 ubuntu kernel: [ 1345.756021] sd 2:0:0:0: [sda] CDB: Write(10): 2a 00 02 c6 52 f8 00 00 08 00
+ Nov 6 08:05:16 ubuntu kernel: [ 1345.756030] end_request: I/O error, dev sda, sector 46551800
+ Nov 6 08:05:16 ubuntu kernel: [ 1345.756033] end_request: I/O error, dev sda, sector 46551800
+ Nov 6 08:05:16 ubuntu kernel: [ 1345.756467] Aborting journal on device sda1-8.
+ Nov 6 08:05:16 ubuntu kernel: [ 1345.762753] journal commit I/O error
  
  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  CasperVersion: 1.287
  Date: Sun Nov  6 09:14:31 2011
  LiveMediaBuild: Ubuntu 11.10 "Oneiric" - Build i386 LIVE Binary 20111013-11:02
  ProcEnviron:
-  LANGUAGE=fr_FR.UTF-8
-  PATH=(custom, no user)
-  LANG=fr_FR.UTF-8
+  LANGUAGE=fr_FR.UTF-8
+  PATH=(custom, no user)
+  LANG=fr_FR.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/886764

Title:
  Ubuntu 11.10 installation failed: "[sda] Unhandled error code Result:
  hostbyte=DID_OK driverbyte=DRIVER_TIMEOUT"

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 11.10 installation fails when new packages are downloaded from the Internet due to an I/O error. The following lines appear in the UbiquitySyslog.txt file:
  Nov 6 08:05:16 ubuntu kernel: [ 1345.756014] sd 2:0:0:0: [sda] Unhandled error code
  Nov 6 08:05:16 ubuntu kernel: [ 1345.756017] sd 2:0:0:0: [sda] Result: hostbyte=DID_OK driverbyte=DRIVER_TIMEOUT
  Nov 6 08:05:16 ubuntu kernel: [ 1345.756021] sd 2:0:0:0: [sda] CDB: Write(10): 2a 00 02 c6 52 f8 00 00 08 00
  Nov 6 08:05:16 ubuntu kernel: [ 1345.756030] end_request: I/O error, dev sda, sector 46551800
  Nov 6 08:05:16 ubuntu kernel: [ 1345.756033] end_request: I/O error, dev sda, sector 46551800
  Nov 6 08:05:16 ubuntu kernel: [ 1345.756467] Aborting journal on device sda1-8.
  Nov 6 08:05:16 ubuntu kernel: [ 1345.762753] journal commit I/O error

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic i686
  ApportVersion: 1.23-0ubuntu3
  Architecture: i386
  CasperVersion: 1.287
  Date: Sun Nov  6 09:14:31 2011
  LiveMediaBuild: Ubuntu 11.10 "Oneiric" - Build i386 LIVE Binary 20111013-11:02
  ProcEnviron:
   LANGUAGE=fr_FR.UTF-8
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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