[Bug 880071] [NEW] Can't install/use/boot 11.04 or 11.10

[Klau3]

Public bug reported:

System: Ubuntu 11.10 64-Bit up-to-date

Motherboard: ASUS M4A89GTD PRO/USB3
Graphic Card: Sapphire Radeon HD5450
Processor: AMD Phenom II X4 970 Black
RAM: Kingston KVR133D3N9 2x 4 GB
BIOS version 7.4.05: Standard Settings using IDE (default)


Be warned, this is a long one.

What you expected to happen:
The goal was to install Ubuntu 11.10 on my dads PC using a 64-Bit USB drive.

What happened instead:
Start conditions - Installed Ubuntu 10.10 64-Bit

After booting to the USB drive and selecting the language the problems
began. Selecting one of the following menu items resulted always in a
frozen system: 'Try without installing', 'Install', 'Check installation
medium'.

We downloaded new iso's and tried again using normal or alternate CD/USB
drives with the same result. All we could see was an blinking cursor in
the upper left corner after hitting enter on one of the menu items.

After googling without success => http://askubuntu.com/questions/70655
/cant-see-installation-main-screen


His PC was still running 10.10 because we had the same problems when trying to installing 11.04 a half year ago.

So next thought was, okay lets boot to 10.10 and do an update using the
graphical update-manager. It was possible to install 11.04. First boot
stocked (system friezed again), but I managed after a couple of reboots
using the recovery mode and selecting an older Kernel
(2.6.35-30-generic) to boot into 11.04 and having a graphical shell.
After installing all updates and a reboot I started again the graphical
update-manager to install 11.10 - it worked so fare - installation was
successful (no errors).

After installing 11.10 I was able to boot normally + Internet was
working. This was the time I started 'ubuntu-bug ubuntu-desktop --save
10-22-2011-bug.apport', 'fdisk -l' and 'lshw' all added to this report.
After shutting down the PC and booting again (~10 times) I was only able
to boot one time to an graphical shell → no Internet connection that
time.

Every time I tried to boot regardless if I booted using the recovery
mode or the normal mode the system friezed on different stages.

Image 1 - don't know any more
Image 2 - 2.6.35-30-generic recovery mode
Image 3 - 3.0.0-12-generic recovery mode
Image 4 - 2.6.35 normal

I hope my description and the appended files might be of some use.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: ubuntu-desktop 1.245
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
ApportVersion: 1.23-0ubuntu3
Architecture: amd64
Date: Sat Oct 22 19:45:55 2011
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
ProcEnviron:
 PATH=(custom, no user)
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-meta
UpgradeStatus: Upgraded to oneiric on 2011-10-22 (0 days ago)

** Affects: ubuntu-meta (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug kernel oneiric running-unity

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https://bugs.launchpad.net/bugs/880071

Title:
  Can't install/use/boot 11.04 or 11.10

Status in “ubuntu-meta” package in Ubuntu:
  New

Bug description:
  System: Ubuntu 11.10 64-Bit up-to-date

  Motherboard: ASUS M4A89GTD PRO/USB3
  Graphic Card: Sapphire Radeon HD5450
  Processor: AMD Phenom II X4 970 Black
  RAM: Kingston KVR133D3N9 2x 4 GB
  BIOS version 7.4.05: Standard Settings using IDE (default)

  
  Be warned, this is a long one.

  What you expected to happen:
  The goal was to install Ubuntu 11.10 on my dads PC using a 64-Bit USB drive.

  What happened instead:
  Start conditions - Installed Ubuntu 10.10 64-Bit

  After booting to the USB drive and selecting the language the problems
  began. Selecting one of the following menu items resulted always in a
  frozen system: 'Try without installing', 'Install', 'Check
  installation medium'.

  We downloaded new iso's and tried again using normal or alternate
  CD/USB drives with the same result. All we could see was an blinking
  cursor in the upper left corner after hitting enter on one of the menu
  items.

  After googling without success => http://askubuntu.com/questions/70655
  /cant-see-installation-main-screen

  
  His PC was still running 10.10 because we had the same problems when trying to installing 11.04 a half year ago.

  So next thought was, okay lets boot to 10.10 and do an update using
  the graphical update-manager. It was possible to install 11.04. First
  boot stocked (system friezed again), but I managed after a couple of
  reboots using the recovery mode and selecting an older Kernel
  (2.6.35-30-generic) to boot into 11.04 and having a graphical shell.
  After installing all updates and a reboot I started again the
  graphical update-manager to install 11.10 - it worked so fare -
  installation was successful (no errors).

  After installing 11.10 I was able to boot normally + Internet was
  working. This was the time I started 'ubuntu-bug ubuntu-desktop --save
  10-22-2011-bug.apport', 'fdisk -l' and 'lshw' all added to this
  report. After shutting down the PC and booting again (~10 times) I was
  only able to boot one time to an graphical shell → no Internet
  connection that time.

  Every time I tried to boot regardless if I booted using the recovery
  mode or the normal mode the system friezed on different stages.

  Image 1 - don't know any more
  Image 2 - 2.6.35-30-generic recovery mode
  Image 3 - 3.0.0-12-generic recovery mode
  Image 4 - 2.6.35 normal

  I hope my description and the appended files might be of some use.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubuntu-desktop 1.245
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  Date: Sat Oct 22 19:45:55 2011
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-meta
  UpgradeStatus: Upgraded to oneiric on 2011-10-22 (0 days ago)

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