[Bug 883686] Re: installation program crashes in language

[Dave Gilbert]

Hi Robert,
  While I can see that there does appear to be a language related crash, the main problem in that log seems to be that your hard drive appears to be faulty;   I suggest you use the disk utility on the installation disk to check the 'SMART' data on the drive or perform other tests; the errors from the log that give me that are:


Oct 29 22:43:12 ubuntu ntfsresize: ERROR: This software has detected that the disk has at least 2 bad sectors.
Oct 29 22:43:12 ubuntu ntfsresize: ****************************************************************************
Oct 29 22:43:12 ubuntu ntfsresize: * WARNING: The disk has bad sector. This means physical damage on the disk *
Oct 29 22:43:12 ubuntu ntfsresize: * surface caused by deterioration, manufacturing faults or other reason.   *
Oct 29 22:43:12 ubuntu ntfsresize: * The reliability of the disk may stay stable or degrade fast. We suggest  *
Oct 29 22:43:12 ubuntu ntfsresize: * making a full backup urgently by running 'ntfsclone --rescue ...' then   *
Oct 29 22:43:12 ubuntu ntfsresize: * run 'chkdsk /f /r' on Windows and rebooot it TWICE! Then you can resize  *
Oct 29 22:43:12 ubuntu ntfsresize: * NTFS safely by additionally using the --bad-sectors option of ntfsresize.*
Oct 29 22:43:12 ubuntu ntfsresize: ****************************************************************************

Oct 29 23:04:21 ubuntu kernel: [ 1475.938604] ata3.00: failed command: READ DMA
Oct 29 23:04:21 ubuntu kernel: [ 1475.938616] ata3.00: cmd c8/00:08:70:94:55/00:00:00:00:00/e1 tag 0 dma 4096 in
Oct 29 23:04:21 ubuntu kernel: [ 1475.938619]          res 51/40:06:72:94:55/00:00:00:00:00/e1 Emask 0x9 (media error)
Oct 29 23:04:21 ubuntu kernel: [ 1475.938626] ata3.00: status: { DRDY ERR }
Oct 29 23:04:21 ubuntu kernel: [ 1475.938630] ata3.00: error: { UNC }
Oct 29 23:04:21 ubuntu kernel: [ 1475.952410] ata3.00: configured for UDMA/100
Oct 29 23:04:21 ubuntu kernel: [ 1475.952441] sd 2:0:0:0: [sda] Unhandled sense code
Oct 29 23:04:21 ubuntu kernel: [ 1475.952446] sd 2:0:0:0: [sda]  Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Oct 29 23:04:21 ubuntu kernel: [ 1475.952454] sd 2:0:0:0: [sda]  Sense Key : Medium Error [current] [descriptor]
Oct 29 23:04:21 ubuntu kernel: [ 1475.952463] Descriptor sense data with sense descriptors (in hex):
Oct 29 23:04:21 ubuntu kernel: [ 1475.952468]         72 03 11 04 00 00 00 0c 00 0a 80 00 00 00 00 00 
Oct 29 23:04:21 ubuntu kernel: [ 1475.952486]         01 55 94 72 
Oct 29 23:04:21 ubuntu kernel: [ 1475.952494] sd 2:0:0:0: [sda]  Add. Sense: Unrecovered read error - auto reallocate failed
Oct 29 23:04:21 ubuntu kernel: [ 1475.952504] sd 2:0:0:0: [sda] CDB: Read(10): 28 00 01 55 94 70 00 00 08 00

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https://bugs.launchpad.net/bugs/883686

Title:
  installation program crashes in language

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  it was installing, then crashed, don't know what happened

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.287
  Date: Sat Oct 29 18:06:40 2011
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  ProcEnviron:
   LANGUAGE=
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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