[Bug 840998] [NEW] Epson SX420W is declared as "not connected" when I want to print

[Launchpad Bug Tracker]

You have been subscribed to a public bug:

I'm using an updated Ubuntu 11.10 beta 1 (amd64).

I have an Epson SX420W printer/scanner. I tried both the free and the
proprietary drivers that Jockey displayed, and I tried to connect the
printer with both USB and network.

In every case, the drivers are installed correctly and the printer looks ready, but each time I start a print job, I have the following notification : "Printer EPSON - Epson SW420W series may not be connected".
The strange thing is that the scanner works fine with SimpleScan.

In Ubuntu 11.04, with cups 1.4.6, I use the same proprietary driver that
is proposed in Oneiric, and everything works fine.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: cups 1.5.0-5
ProcVersionSignature: Ubuntu 3.0.0-10.16-generic 3.0.4
Uname: Linux 3.0.0-10-generic x86_64
NonfreeKernelModules: fglrx
Architecture: amd64
Date: Sun Sep  4 15:09:59 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Beta amd64 (20110901)
Lpstat: device for EPSON-Epson-Stylus-SX420W: dnssd://EPSON24AF57%20(Epson%20Stylus%20SX420W)._printer._tcp.local/
MachineType: TOSHIBA Satellite L550
Papersize: a4
PpdFiles: EPSON-Epson-Stylus-SX420W: Epson Stylus SX420W Series - epson-inkjet-printer 1.0.0-1lsb3.2 (Seiko Epson Corporation LSB 3.2)
ProcEnviron:
 PATH=(custom, no user)
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-10-generic root=UUID=f46a9835-9ee1-4b8e-bcfa-0824d96d2045 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2009
dmi.bios.vendor: TOSHIBA
dmi.bios.version: V1.90
dmi.board.name: KTWAA
dmi.board.vendor: TOSHIBA
dmi.board.version: 1.00
dmi.chassis.asset.tag: *
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnTOSHIBA:bvrV1.90:bd12/18/2009:svnTOSHIBA:pnSatelliteL550:pvrPSLW8E-00Q00MFR:rvnTOSHIBA:rnKTWAA:rvr1.00:cvnTOSHIBA:ct10:cvrN/A:
dmi.product.name: Satellite L550
dmi.product.version: PSLW8E-00Q00MFR
dmi.sys.vendor: TOSHIBA
mtime.conffile..etc.cups.cupsd.conf: 2011-09-04T14:02:26.093735

** Affects: lsb (Ubuntu)
     Importance: High
         Status: Triaged


** Tags: amd64 apport-bug oneiric
-- 
Epson SX420W is declared as "not connected" when I want to print
https://bugs.launchpad.net/bugs/840998
You received this bug notification because you are a member of Ubuntu Foundations Bugs, which is subscribed to lsb in Ubuntu.