[Bug 972812] [NEW] update-manager freeze when clicking on Check or Install

[Peter Nagy]

Public bug reported:

Starting from command prompt it shows following error messages:

(update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

(update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
assertion `GDK_IS_WINDOW (window)' failed

When clicking on Check button the following errors are displayed:
Traceback (most recent call last):
  File "/usr/lib/python2.7/dist-packages/UpdateManager/UpdateManager.py", line 720, in on_button_reload_clicked
    self.invoke_manager(UPDATE)
  File "/usr/lib/python2.7/dist-packages/UpdateManager/UpdateManager.py", line 814, in invoke_manager
    self.install_backend.update()
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendSynaptic.py", line 43, in update
    self._run_synaptic(self.UPDATE, opt, tempf)
  File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendSynaptic.py", line 28, in _run_synaptic
    "%s" % self.window_main.window.xid ]
AttributeError: 'Window' object has no attribute 'window'

After this I cannot close it normally, only with "kill".

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: update-manager 1:0.152.25.8
ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
Uname: Linux 3.0.0-17-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu4
Architecture: amd64
Date: Tue Apr  3 22:20:54 2012
ExecutablePath: /usr/bin/update-manager
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
InterpreterPath: /usr/bin/python2.7
PackageArchitecture: all
SourcePackage: update-manager
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (173 days ago)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oneiric running-unity

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/972812

Title:
  update-manager freeze when clicking on Check or Install

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  Starting from command prompt it shows following error messages:

  (update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
  assertion `GDK_IS_WINDOW (window)' failed

  (update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
  assertion `GDK_IS_WINDOW (window)' failed

  (update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
  assertion `GDK_IS_WINDOW (window)' failed

  (update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
  assertion `GDK_IS_WINDOW (window)' failed

  (update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
  assertion `GDK_IS_WINDOW (window)' failed

  (update-manager:2845): Gdk-CRITICAL **: gdk_window_get_pointer:
  assertion `GDK_IS_WINDOW (window)' failed

  When clicking on Check button the following errors are displayed:
  Traceback (most recent call last):
    File "/usr/lib/python2.7/dist-packages/UpdateManager/UpdateManager.py", line 720, in on_button_reload_clicked
      self.invoke_manager(UPDATE)
    File "/usr/lib/python2.7/dist-packages/UpdateManager/UpdateManager.py", line 814, in invoke_manager
      self.install_backend.update()
    File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendSynaptic.py", line 43, in update
      self._run_synaptic(self.UPDATE, opt, tempf)
    File "/usr/lib/python2.7/dist-packages/UpdateManager/backend/InstallBackendSynaptic.py", line 28, in _run_synaptic
      "%s" % self.window_main.window.xid ]
  AttributeError: 'Window' object has no attribute 'window'

  After this I cannot close it normally, only with "kill".

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: update-manager 1:0.152.25.8
  ProcVersionSignature: Ubuntu 3.0.0-17.30-generic 3.0.22
  Uname: Linux 3.0.0-17-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 1.23-0ubuntu4
  Architecture: amd64
  Date: Tue Apr  3 22:20:54 2012
  ExecutablePath: /usr/bin/update-manager
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  InterpreterPath: /usr/bin/python2.7
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to oneiric on 2011-10-13 (173 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/972812/+subscriptions