[Bug 985066] Re: Ubuntu 12.04 beta2 installer fails when copying files

[Ian Bruntlett]

Hi All,

I had a look at syslog after a failed 12.04 install. It reads:-

Apr 26 17:20:52 ubuntu ubiquity[3080]: Step_before = stepUserInfo
Apr 26 17:22:17 ubuntu install.py: Exception during installation:
Apr 26 17:22:17 ubuntu install.py: Traceback (most recent call last):
Apr 26 17:22:17 ubuntu install.py:   File "/usr/share/ubiquity/install.py",
line 689, in <module>
Apr 26 17:22:17 ubuntu install.py:     install.run()
Apr 26 17:22:17 ubuntu install.py:   File "/usr/share/ubiquity/install.py",
line 129, in run
Apr 26 17:22:17 ubuntu install.py:     self.copy_all()
Apr 26 17:22:17 ubuntu install.py:   File "/usr/share/ubiquity/install.py",
line 465, in copy_all
Apr 26 17:22:17 ubuntu install.py:     self.db.progress('SET', 10 +
copy_progress)
Apr 26 17:22:17 ubuntu install.py:   File
"/usr/lib/python2.7/dist-packages/debconf.py", line 60, in <lambda>
Apr 26 17:22:17 ubuntu install.py:     lambda *args, **kw:
self.command(command, *args, **kw))
Apr 26 17:22:17 ubuntu install.py:   File
"/usr/lib/python2.7/dist-packages/debconf.py", line 65, in command
Apr 26 17:22:17 ubuntu install.py:     self.write.flush()
Apr 26 17:22:17 ubuntu install.py: IOError: [Errno 32] Broken pipe
Apr 26 17:22:17 ubuntu install.py:
Apr 26 17:23:40 ubuntu kernel: [  814.991778] [drm] nouveau 0000:01:00.0:
Setting dpms mode 3 on vga encoder (output 0)
Apr 26 17:23:40 ubuntu kernel: [  815.012036] [drm] nouveau 0000:01:00.0:
Setting dpms mode 0 on vga encoder (output 0)
Apr 26 17:23:40 ubuntu kernel: [  815.012046] [drm] nouveau 0000:01:00.0:
Output VGA-1 is running on CRTC 0 using output A
Apr 26 17:23:43 ubuntu acpid: client 2408[0:0] has disconnected
Apr 26 17:23:43 ubuntu acpid: client connected from 11449[0:0]
Apr 26 17:23:43 ubuntu acpid: 1 client rule loaded

Now I'm only a Python tourist but I figure you should set up your exception
handlers to preserve the name of the file in question so it can be
displayed to the user trying to do the install.

See attached partmon and syslog files for fun :)

BTW: What are the hardware requirements for this install? I've got 512MB
RAM.

TIA,


Ian
-- 
-- ACCU - Professionalism in programming - http://www.accu.org/


** Attachment added: "syslog"
   https://bugs.launchpad.net/bugs/985066/+attachment/3105797/+files/syslog

** Attachment added: "partman"
   https://bugs.launchpad.net/bugs/985066/+attachment/3105798/+files/partman

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https://bugs.launchpad.net/bugs/985066

Title:
  Ubuntu 12.04 beta2 installer fails when copying files

Status in “ubiquity” package in Ubuntu:
  Incomplete

Bug description:
  This bug was found on a generic 1.3GHz Celeron PC with 512MB RAM using
  an Ubuntu 12.04 beta CDR. It used to be my main PC - it worked OK then
  and worked with earlier releases of Ubuntu Linux.

  When installing this version of Linux, the installer comes to a halt
  with this message:-

  Installer failed.
  The installer encountered an unrecoverable error. A desktop session will now be run so that you may investigate the problem or try installing again.

  Story so far:-
  * Took 2 attempts to burn the CDR (1st disk was a cheap disk, 2nd was a Samsung disk).
  * 1st attempt to install got the above mentioned error message.
  * Rebooted and used the option to check the files on the CDR were OK. Test passed successfully.
  * Tried install - same result as the first attempt.
  * Rebooted & used the memtest86 option. Test passed successfully.

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