[Bug 991833] [NEW] Notice of action needed seems to provide no way to act

[O Gopal]

Public bug reported:

(Note: Any info in attached files here refers to a fresh install, not
the one reported here, which was an attempted upgrade from Oneiric.)

During install:

I exited all programs but neglected to turn off x-screensaver. My fault.
So the install routine, while configuring libc6, opened a window that
said:

-----------------------------------

x-screensaver and x-lockmore must be restarted before upgrading. One or
more instances of xscreensaver or xlockmore have been detected on this
system. Because of incompatible library

                       <ok>

-----------------------------------

But no response seemed possible. Neither "escape" nor clicking on "ok"
had any result.

Expected behavior: Either a way to take action should be made clearly
apparent, or the user should be told, in effect, "Sorry, nothing you can
do. Start over."

(Also: Perhaps, to protect the installation process from dummies, the
user should be warned in advance to turn off all screensaver programs.)

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: ubiquity (not installed)
ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
Uname: Linux 3.2.0-24-generic x86_64
ApportVersion: 2.0.1-0ubuntu7
Architecture: amd64
Date: Mon Apr 30 11:29:51 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise

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https://bugs.launchpad.net/bugs/991833

Title:
  Notice of action needed seems to provide no way to act

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  (Note: Any info in attached files here refers to a fresh install, not
  the one reported here, which was an attempted upgrade from Oneiric.)

  During install:

  I exited all programs but neglected to turn off x-screensaver. My
  fault. So the install routine, while configuring libc6, opened a
  window that said:

  -----------------------------------

  x-screensaver and x-lockmore must be restarted before upgrading. One
  or more instances of xscreensaver or xlockmore have been detected on
  this system. Because of incompatible library

                         <ok>

  -----------------------------------

  But no response seemed possible. Neither "escape" nor clicking on "ok"
  had any result.

  Expected behavior: Either a way to take action should be made clearly
  apparent, or the user should be told, in effect, "Sorry, nothing you
  can do. Start over."

  (Also: Perhaps, to protect the installation process from dummies, the
  user should be warned in advance to turn off all screensaver
  programs.)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic x86_64
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: amd64
  Date: Mon Apr 30 11:29:51 2012
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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