[Bug 1036860] [NEW] update-manager : "could not calculate the upgrade...this may be caused be held packages"

[Doug Heying]

Public bug reported:

When update manager runs, I get this:

Could not calculate the upgrade

An unresolvable problem occurred while calculating the upgrade.

Please report this bug against the "update-manager" package and include the following error message:
'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages'

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.9
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
Uname: Linux 3.0.0-12-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.0.1-0ubuntu12
Architecture: amd64
Date: Tue Aug 14 17:26:54 2012
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1344979421
 com.ubuntu.update-manager show-details true
 com.ubuntu.update-manager window-height 658
 com.ubuntu.update-manager window-width 600
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
UpgradeStatus: Upgraded to precise on 2012-05-19 (87 days ago)

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise running-unity

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https://bugs.launchpad.net/bugs/1036860

Title:
  update-manager : "could not calculate the upgrade...this may be caused
  be held packages"

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  When update manager runs, I get this:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

  Please report this bug against the "update-manager" package and include the following error message:
  'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages'

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.9
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  Date: Tue Aug 14 17:26:54 2012
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1344979421
   com.ubuntu.update-manager show-details true
   com.ubuntu.update-manager window-height 658
   com.ubuntu.update-manager window-width 600
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to precise on 2012-05-19 (87 days ago)

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