[Bug 794757] Re: Apport displays mysterious prompt

[Mike Mestnik]

I'd just like to update the record to include the trouble shooting steps
for defective media.  However after attempting to do so I realized I was
no expert.  Trying again seams best.  Once an issue is reported by
multiple media using multiple devices, it most likely is not defective
media.  Multiple different media with defects would likely express an
array of different problems, save for failing a media verification step,
not the same problem over and over again.

However a problem can be specific to a certain configuration, so
determining the details of the configuration is a necessary
troubleshooting step.  Furthermore just because a configuration works
100 times, does not mean that it will not fail 10,000,000 times and the
reverse is also true.

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https://bugs.launchpad.net/bugs/794757

Title:
  Apport displays mysterious prompt

Status in “update-notifier” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: apport

  A unsolicited, untitled window recently appeared that contained only
  the following text:

      System program problem detected
      Do you want to report the problem now?
      
      [ Cancel ] [ Report problem... ]

  There are two problems with this:

  1) I have no idea what "system program problem" this is referring to,
  so I have no way of knowing yet whether or not I want to report it. My
  only rational option is to choose "Cancel."

  2) I have no indication of what program is generating this prompt.
  Since it reappeared again later, though, I gave in to curiosity and
  clicked "Report problem," hoping that it might reveal more information
  about the "system program problem." Instead of more information,
  however, I was presented with a password prompt. I am NOT going to
  grant administrative privileges to an unidentified program. Once
  again, my only rational option is to choose "Cancel."

  Users at Ask Ubuntu [1] helped me identify the mystery prompt as
  belonging to Apport.

  Apport needs to identify itself before requesting elevated privileges.

  
  [1] http://askubuntu.com/questions/47675/why-should-i-trust-this

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: apport 1.20.1-0ubuntu5
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  ApportLog:
   ERROR: apport (pid 13522) Tue Jun  7 10:13:17 2011: called for pid 12778, signal 11
   ERROR: apport (pid 13522) Tue Jun  7 10:13:17 2011: executable: /usr/bin/Xorg (command line "/usr/bin/X :0 -auth /var/run/lightdm/authority/0 -nolisten tcp vt2")
   ERROR: apport (pid 13522) Tue Jun  7 10:13:18 2011: wrote report /var/crash/_usr_bin_Xorg.0.crash
  Architecture: amd64
  CrashReports:
   600:1000:1000:546955:2011-06-07 11:51:12.501300000 -0700:2011-06-07 11:51:13.501300000 -0700:/var/crash/_usr_bin_update-notifier.1000.crash
   600:0:0:635299:2011-06-07 10:13:18.563455402 -0700:2011-06-07 10:13:17.292818549 -0700:/var/crash/_usr_bin_Xorg.0.crash
   600:1000:1000:232476:2011-06-05 21:03:36.352573000 -0700:2011-06-05 21:03:37.352573000 -0700:/var/crash/_usr_lib_telepathy_telepathy-salut.1000.crash
  Date: Wed Jun  8 13:30:15 2011
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Beta amd64 (20110413)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_US:en
   PATH=(custom, user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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