[Bug 1074430] [NEW] Ubuntu install 12.10 cant recognize account entered

[Daniel K Early]

Public bug reported:


I installed Ubuntu for a friend on a Dell desktop. When prompted at the
install I put her name in and a password. Once installed I entered this
info and it worked. Then it asked for verification and indicated the
user was Dell and asked for a password. We put in the password which was
written at the install and every other one we could think of but it
would not be accepted. I tried to change to another user account but
only the Dell account would appear. What can I do? ps now I am reluctant
to install 12.10 on my machines for fear of the same problem.

** Affects: ubuntu-meta (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1074430

Title:
  Ubuntu install 12.10 cant recognize account entered

Status in “ubuntu-meta” package in Ubuntu:
  New

Bug description:

  I installed Ubuntu for a friend on a Dell desktop. When prompted at
  the install I put her name in and a password. Once installed I entered
  this info and it worked. Then it asked for verification and indicated
  the user was Dell and asked for a password. We put in the password
  which was written at the install and every other one we could think of
  but it would not be accepted. I tried to change to another user
  account but only the Dell account would appear. What can I do? ps now
  I am reluctant to install 12.10 on my machines for fear of the same
  problem.

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