[Bug 723997] Re: Cannot open Xerox 7435/5755 printer properties on samba 3.4.7 using Xerox Global Print Driver

Bug Watch Updater 723997 at bugs.launchpad.net
Wed Nov 21 04:50:21 UTC 2012


** Changed in: samba
       Status: Unknown => Confirmed

** Changed in: samba
   Importance: Unknown => Critical

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Title:
  Cannot open Xerox 7435/5755 printer properties on samba 3.4.7 using
  Xerox Global Print Driver

Status in Samba:
  Confirmed
Status in “samba” package in Ubuntu:
  Triaged

Bug description:
  Binary package hint: samba

  Hi Guys,

  I am experiencing some problems with Xerox 7435/5755 on Samba 3.4.7-dfsg-1ubuntu3.3 (Lucid Lynx) running as a member server with Security = ADS. 
  I have a working Point'n'Print feature however I cannot print nor open printer properties on xerox printers. I am able to install the printer though.
  PS: Other HP printers work with Point'n'Print feature.

  Xerox Printer: using Xerox Global Print Driver

  http://www.support.xerox.com/support/global-printer-driver/file-
  download/enus.html?operatingSystem=win7&fileLanguage=en&contentId=111409&from=downloads&viewArchived=false

  
  Windows message: 
  Function address 0x4c03d94b caused a protection fault. (Exception code 0xc0000005)
  Some or all property pages(s) may not be displayed.

  I currently have a set up configured. If you need to do further tests please let me know.
  It follows attached to this case:

  1- wireshark capture when installing/copying drivers to [print$] + samba logs
  	http://people.canonical.com/~lborda/bugfile/Attachment1.zip
  2- wireshark capture when installing/connecting printer on win2003r2 + samba logs
  	http://people.canonical.com/~lborda/bugfile/Attachment2.zip
  3- wireshark capture when opening printer properties on windows 2003 R2 + samba logs
  	http://people.canonical.com/~lborda/bugfile/Attachment3.zip
  4- Screenshot of the error displayed.
  	http://people.canonical.com/~lborda/bugfile/error-print-XeroxGlobalPrinterDriver.jpg
  5- smb.conf
  	http://people.canonical.com/~lborda/bugfile/smb.conf

  Please let me know if you need anything else.

  
  If I use the driver below I receive an error message ( see attachment4.zip ) however I am able to print/change properties even though an error message is displayed.
  http://www.support.xerox.com/support/workcentre-7425-7428-7435/file-download/enza.html?operatingSystem=wins2003&fileLanguage=en_GB&&associatedProduct=built-in-controller--wc7435-&contentId=103169&from=downloads&viewArchived=false

  additional info:
  Description:	Ubuntu 10.04.2 LTS
  Release:	10.04

  root at lborda-trash:~# apt-cache policy samba
  samba:
    Installed: 2:3.4.7~dfsg-1ubuntu3.3
    Candidate: 2:3.4.7~dfsg-1ubuntu3.3
    Version table:
   *** 2:3.4.7~dfsg-1ubuntu3.3 0
          500 http://ca.archive.ubuntu.com/ubuntu/ lucid-updates/main Packages
          100 /var/lib/dpkg/status
       2:3.4.7~dfsg-1ubuntu3.2 0
          500 http://security.ubuntu.com/ubuntu/ lucid-security/main Packages
       2:3.4.7~dfsg-1ubuntu3 0
          500 http://ca.archive.ubuntu.com/ubuntu/ lucid/main Packages

  Thank you
  Leonardo

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