[Bug 1084676] Re: laptop does not respond to suspend command. suspend only works when laptop closed.

[Steve Langasek]

> IF SUPPORT IS NOT WORKING (the OS detects a problem
> with the acpi configuration, or with the suspend feature),
> IT SHOULD BE GRAYED OUT AND DISABLED.

Except that the OS clearly has not detected such a problem, since you
say suspending works when you close the lid.  So instead, there's some
problem with how the UI is communicating with the lower levels.
Reassigning to upower.

** Package changed: acpi-support (Ubuntu) => upower (Ubuntu)

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https://bugs.launchpad.net/bugs/1084676

Title:
  laptop does not respond to suspend command. suspend only works when
  laptop closed.

Status in “upower” package in Ubuntu:
  New

Bug description:
  Basically, if a user hits the power button and clicks suspend, or
  clicks on the shutdown icon then selects suspend, the request is never
  processed and the laptop does nothing.

  IF SUPPORT IS NOT WORKING (the OS detects a problem with the acpi
  configuration, or with the suspend feature), IT SHOULD BE GRAYED OUT
  AND DISABLED.

  from upower:

    Installed: 0.9.17-1build1
    Candidate: 0.9.17-1build1
    Version table:
   *** 0.9.17-1build1 0
          500 http://us.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
          100 /var/lib/dpkg/status

  from acpi-support

  acpi-support:
    Installed: 0.141
    Candidate: 0.141
    Version table:
   *** 0.141 0
          500 http://us.archive.ubuntu.com/ubuntu/ quantal/main amd64 Packages
          100 /var/lib/dpkg/status

  Found in both the x86 and x86_64 distributions of ubuntu 12.10running
  the 3.5.0-18-generic kernel

  TECHNICAL ERROR: none. nothign happens.

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