[Bug 1040557] Re: UEFI boot live-usb bricks SAMSUNG 530U3C, np700z5c laptop

Steve Langasek steve.langasek at canonical.com
Mon Oct 22 20:38:45 UTC 2012


crayzeewulf, I'm sorry to hear that you've run into this bug.  I hope
you are able to get the machine recovered through the vendor.

It would help us to track this bug down and spare other users this pain
if you could provide more information about how you were installing and
what you experienced.

 * Can you confirm that you had specifically configured your BIOS to
boot in UEFI mode?

 * Can you tell us how you prepared the USB stick for booting?  For
instance: did you write the image to the disk using unetbootin, or with
Startup Disk Creator, or with another tool (which one)?  If using
unetbootin, what OS did you use to do the writing?

 * When you tried to boot the image, what happened?  At what point did
the machine become unresponsive?

Hopefully you can take the time to answer these questions.

-- 
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Foundations Bugs, which is subscribed to shim in Ubuntu.
https://bugs.launchpad.net/bugs/1040557

Title:
  UEFI boot live-usb bricks SAMSUNG 530U3C,np700z5c laptop

Status in Ubuntu CD image build software:
  Confirmed
Status in Release Notes for Ubuntu:
  Invalid
Status in Release Notes for Ubuntu quantal series:
  Fix Released
Status in “shim” package in Ubuntu:
  Invalid
Status in “shim” source package in Quantal:
  Invalid

Bug description:
  I cannot provide detailed log massages because laptop is bricked right
  now.

  If you have courage to try it select UEFI boot from bios and than try
  to boot laptop using liveusb (made form Precise Pangolin 12.04.1
  amd64).

  Laptop hangs up in black screen. If you force power-off, after it,
  laptop wont start. I mean it not event start bios, just black screen
  no sounds nothing.

  I filing this report, because i already bricked second laptop. At
  first i thought it was unrelated issue and laptop was fixed by
  warranty service (replaced motherboard), but after second time i quite
  sure.

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