[Bug 1116630] Re: System hangs at splash screen loading dots

Steve Langasek steve.langasek at canonical.com
Thu Feb 7 00:19:21 UTC 2013


On Wed, Feb 06, 2013 at 06:01:35PM -0000, Maria Gillem wrote:

> Thank you for your time Steve, please bear with me and define
> "reproducible" for me.

The question is: if you boot the system without the plymouth splash screen,
can you still recreate this bug at boot time.

> I booted into Ubuntu off the rescue screen a few days ago, don't
> know if that says anything helpful.

Ok, so it sounds like the bug is not reproducible.

> If I can't debug, will it lead to my system crashing and to avoid that,
> what are my options?

It's unlikely to cause any system crashes once you've finished booting. 
Probably there is a buggy optional service package installed on your system
which is waiting on the keyboard and blocking the boot when it shouldn't. 
If you have the console-tools or console-common package installed, you might
be seeing bug #881079:

  https://bugs.launchpad.net/ubuntu/+source/console-tools/+bug/881079

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https://bugs.launchpad.net/bugs/1116630

Title:
  System hangs at splash screen loading dots

Status in “plymouth” package in Ubuntu:
  Incomplete

Bug description:
  My system had been up and running without problems until I booted up about 5 days ago and the splash screen hung there with
  the dots continuously loading. After 3 mins, I pressed (any)  key which booted me into my Ubunto 12.04. Three days ago the machine booted into black screen with boot up selection commands. That day I  filed a "me too" bug report for issue #531650. It looked like individual report would do be betterso here we go.  I am still pressing any key to get the  hanging loading dots in the splash screen to boot into the OS sign-in.

   Ubuntu is the only OS on my Dell OPTIPLEX 760. I'm just a Linux lover with no programing skills - who can figiure her way around 
  hard or software enough to get by 89% of the time but I'm good at following directions when needed. I understand that apport
  will collect the needed information. Thanks!

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: plymouth 0.8.2-2ubuntu31
  ProcVersionSignature: Ubuntu 3.2.0-37.58-generic 3.2.35
  Uname: Linux 3.2.0-37-generic x86_64
  NonfreeKernelModules: fglrx
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: amd64
  Date: Tue Feb  5 15:03:08 2013
  DefaultPlymouth: /lib/plymouth/themes/ubuntu-logo/ubuntu-logo.plymouth
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  MachineType: Dell Inc. OptiPlex 760
  MarkForUpload: True
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-37-generic root=UUID=0e34b8b4-4129-462b-9c90-e861a7bac936 ro quiet splash vt.handoff=7
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-37-generic root=UUID=0e34b8b4-4129-462b-9c90-e861a7bac936 ro quiet splash vt.handoff=7
  SourcePackage: plymouth
  TextPlymouth: /lib/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  UpgradeStatus: Upgraded to precise on 2012-07-17 (202 days ago)
  dmi.bios.date: 12/23/2009
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0M858N
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd12/23/2009:svnDellInc.:pnOptiPlex760:pvr:rvnDellInc.:rn0M858N:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 760
  dmi.sys.vendor: Dell Inc.

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