[Bug 874889] Re: Make information clearer before upgrading

Matthew Paul Thomas mpt at canonical.com
Thu Feb 21 12:53:14 UTC 2013


** Description changed:

- Before confirming my upgrade from 11.04 to 11.10, I get this information pop-up (see screenshot) : 
+ Before confirming my upgrade from 11.04 to 11.10, I get this information pop-up (see screenshot) :
  "Do you want to start the upgrade ? xx installes packages are not maintained by Canonical anymore... blabla"
  
  I am a simple user and I do not get what is important or not in this
  popup, as there is information everywhere :
  
- - "xx installed packages are not maintained by Canonical anymore. You can always retrieve assistance from the community" 
-     > This is not a positive sentence. As a simple user, I will ask myself : "so what ? should I upgrade or not ? is there a risk for me ?"
-     > we provide partial information,
+ - "xx installed packages are not maintained by Canonical anymore. You can always retrieve assistance from the community"
+     > This is not a positive sentence. As a simple user, I will ask myself : "so what ? should I upgrade or not ? is there a risk for me ?"
+     > we provide partial information,
  - "xx packages will be installed, deleted or updated"
-     > Is a simple user really interested by this ? If he wants more information, he can expand the "details" where there is exactly the same info.
- - "You have to download a total of 708 M" 
-    > "M" or "Mo" ?
+     > Is a simple user really interested by this ? If he wants more information, he can expand the "details" where there is exactly the same info.
+ - "You have to download a total of 708 M"
+    > "M" or "Mo" ?
  - "This dowload will take you 1 hour 29 minutes...."
-    > Maybe Ubuntu could test the user connection before showing any estimation.
+    > Maybe Ubuntu could test the user connection before showing any estimation.
  
  I think this popup should be redesigned totally : "what important
  message do we want to communicate to the user ?"
+ 
+ <https://wiki.ubuntu.com/ReleaseUpgrades#ready>: "Once the calculation
+ has finished, the progress window should morph into a dialog summarizing
+ what will happen ... The size should be rounded appropriately (e.g. '710
+ MB' or '1.2 GB') ... *If* any manually-installed software will conflict:
+ 'This software conflicts and must be removed:' ... The time should be
+ calculated based on how long the package indexes took to download..."

** Changed in: update-manager (Ubuntu)
       Status: Confirmed => Triaged

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https://bugs.launchpad.net/bugs/874889

Title:
  Make information clearer before upgrading

Status in “update-manager” package in Ubuntu:
  Triaged

Bug description:
  Before confirming my upgrade from 11.04 to 11.10, I get this information pop-up (see screenshot) :
  "Do you want to start the upgrade ? xx installes packages are not maintained by Canonical anymore... blabla"

  I am a simple user and I do not get what is important or not in this
  popup, as there is information everywhere :

  - "xx installed packages are not maintained by Canonical anymore. You can always retrieve assistance from the community"
      > This is not a positive sentence. As a simple user, I will ask myself : "so what ? should I upgrade or not ? is there a risk for me ?"
      > we provide partial information,
  - "xx packages will be installed, deleted or updated"
      > Is a simple user really interested by this ? If he wants more information, he can expand the "details" where there is exactly the same info.
  - "You have to download a total of 708 M"
     > "M" or "Mo" ?
  - "This dowload will take you 1 hour 29 minutes...."
     > Maybe Ubuntu could test the user connection before showing any estimation.

  I think this popup should be redesigned totally : "what important
  message do we want to communicate to the user ?"

  <https://wiki.ubuntu.com/ReleaseUpgrades#ready>: "Once the calculation
  has finished, the progress window should morph into a dialog
  summarizing what will happen ... The size should be rounded
  appropriately (e.g. '710 MB' or '1.2 GB') ... *If* any manually-
  installed software will conflict: 'This software conflicts and must be
  removed:' ... The time should be calculated based on how long the
  package indexes took to download..."

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