[Bug 1153852] [NEW] ubuntu installer crashes at "installing language packs"

Tue Mar 12 00:09:19 UTC 2013

Public bug reported:

A reproducible crash (happened 3 times out of 3 attempts), using 13.04
daily-live/current/raring-desktop-amd64.iso.

The cause seems to be this (from /var/log/syslog):

Mar 11 23:44:44 ubuntu ubiquity: Error in function 
Mar 11 23:44:44 ubuntu ubiquity: pulse
Mar 11 23:44:44 ubuntu /plugininstall.py: Exception during installation:
Mar 11 23:44:44 ubuntu /plugininstall.py: Traceback (most recent call last):
Mar 11 23:44:44 ubuntu /plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 277, in pulse
Mar 11 23:44:44 ubuntu /plugininstall.py:     AcquireProgress.pulse(self, owner)
Mar 11 23:44:44 ubuntu /plugininstall.py:   File "/usr/lib/python3/dist-packages/apt/progress/text.py", line 187, in pulse
Mar 11 23:44:44 ubuntu /plugininstall.py:     val += ' %sB' % apt_pkg.size_to_str(worker.current_size)
Mar 11 23:44:44 ubuntu /plugininstall.py: UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 1: invalid start byte
Mar 11 23:44:44 ubuntu /plugininstall.py: 
Mar 11 23:44:44 ubuntu ubiquity: #015Get:1 http://cz.archive.ubuntu.com/ubuntu/ raring/main hyphen-en-us all 2.8.3-2 [54,9 kB]
Mar 11 23:50:52 ubuntu ubiquity: 
Mar 11 23:50:52 ubuntu ubiquity: (process:8771): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed

Attaching last ~200 lines of /var/log/syslog, not attaching partman as
it doesn't seem relevant for this bug - partitioning worked correctly.
If needed I can provide more info from the syslog, I just didn't want to
include the whole file.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: ubiquity 2.13.13.1
ProcVersionSignature: Ubuntu 3.8.0-12.21-generic 3.8.2
Uname: Linux 3.8.0-12-generic x86_64
ApportVersion: 2.9.1-0ubuntu1
Architecture: amd64
CasperVersion: 1.330
Date: Tue Mar 12 00:49:19 2013
LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130311.1)
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug installer-crash raring

** Attachment added: "excerpt from syslog including info about the crash"
   https://bugs.launchpad.net/bugs/1153852/+attachment/3569242/+files/syslog-excerpt.log

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https://bugs.launchpad.net/bugs/1153852

Title:
  ubuntu installer crashes at "installing language packs"

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  A reproducible crash (happened 3 times out of 3 attempts), using 13.04
  daily-live/current/raring-desktop-amd64.iso.

  The cause seems to be this (from /var/log/syslog):

  Mar 11 23:44:44 ubuntu ubiquity: Error in function 
  Mar 11 23:44:44 ubuntu ubiquity: pulse
  Mar 11 23:44:44 ubuntu /plugininstall.py: Exception during installation:
  Mar 11 23:44:44 ubuntu /plugininstall.py: Traceback (most recent call last):
  Mar 11 23:44:44 ubuntu /plugininstall.py:   File "/usr/lib/ubiquity/ubiquity/install_misc.py", line 277, in pulse
  Mar 11 23:44:44 ubuntu /plugininstall.py:     AcquireProgress.pulse(self, owner)
  Mar 11 23:44:44 ubuntu /plugininstall.py:   File "/usr/lib/python3/dist-packages/apt/progress/text.py", line 187, in pulse
  Mar 11 23:44:44 ubuntu /plugininstall.py:     val += ' %sB' % apt_pkg.size_to_str(worker.current_size)
  Mar 11 23:44:44 ubuntu /plugininstall.py: UnicodeDecodeError: 'utf-8' codec can't decode byte 0xa0 in position 1: invalid start byte
  Mar 11 23:44:44 ubuntu /plugininstall.py: 
  Mar 11 23:44:44 ubuntu ubiquity: #015Get:1 http://cz.archive.ubuntu.com/ubuntu/ raring/main hyphen-en-us all 2.8.3-2 [54,9 kB]
  Mar 11 23:50:52 ubuntu ubiquity: 
  Mar 11 23:50:52 ubuntu ubiquity: (process:8771): GLib-CRITICAL **: g_slice_set_config: assertion `sys_page_size == 0' failed

  Attaching last ~200 lines of /var/log/syslog, not attaching partman as
  it doesn't seem relevant for this bug - partitioning worked correctly.
  If needed I can provide more info from the syslog, I just didn't want
  to include the whole file.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: ubiquity 2.13.13.1
  ProcVersionSignature: Ubuntu 3.8.0-12.21-generic 3.8.2
  Uname: Linux 3.8.0-12-generic x86_64
  ApportVersion: 2.9.1-0ubuntu1
  Architecture: amd64
  CasperVersion: 1.330
  Date: Tue Mar 12 00:49:19 2013
  LiveMediaBuild: Ubuntu 13.04 "Raring Ringtail" - Alpha amd64 (20130311.1)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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