[Bug 1175402] [NEW] Failure to find SSD and HDD

[iru]

Public bug reported:

Gentlefolk,

I have a Toshiba U840W laptop with a 32G SSD and a 500G HDD. Runs win7.
Has 200G spare space.

I have tried to install Ubuntu and MINT off a USB flash. I get the same
problem in Ubuntu and Mint. Currently have Mint on the USB flash.

I have:

1. Updated the BIOS to the latest version. No improvement.

2. On Mint 14 performed an apt-get install ubiquity and installed 75MB
of update.

3. On Mint 14 performed "ubiquity -d".

The problem is that ubiquity does not see the SSD or the HDD.

On the first "installation type" screen it reports "no detected
operating systems" (win7 is installs and boots).

I choose "something else" and on the second "installation type" screen
only /dev/sdc USB flash is displayed.

Any file manager displays displays the directories in the windows partition.
GParted displays all partitions and unused space on the HDD.

I will attach log files.

Any assistance/solutions/direction appreciated, Ian

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1175402

Title:
  Failure to find SSD and HDD

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Gentlefolk,

  I have a Toshiba U840W laptop with a 32G SSD and a 500G HDD. Runs
  win7. Has 200G spare space.

  I have tried to install Ubuntu and MINT off a USB flash. I get the
  same problem in Ubuntu and Mint. Currently have Mint on the USB flash.

  I have:

  1. Updated the BIOS to the latest version. No improvement.

  2. On Mint 14 performed an apt-get install ubiquity and installed 75MB
  of update.

  3. On Mint 14 performed "ubiquity -d".

  The problem is that ubiquity does not see the SSD or the HDD.

  On the first "installation type" screen it reports "no detected
  operating systems" (win7 is installs and boots).

  I choose "something else" and on the second "installation type" screen
  only /dev/sdc USB flash is displayed.

  Any file manager displays displays the directories in the windows partition.
  GParted displays all partitions and unused space on the HDD.

  I will attach log files.

  Any assistance/solutions/direction appreciated, Ian

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