[Bug 414181] Re: "Install Updates" button does nothing when Update Manager opened by itself

[Chris Wilson]

Sorry, I didn't read the bug report carefully enough.

On Wednesday, 29 May 2013, Craig Hansen wrote:

> Alberto, to me, I thought this was a simple issue that could possibly
> have been fixed in the user interface. I thought that this was code that
> was created particularly for ubuntu, and therefore the excuses espoused
> in the top critical bug in the hundredpapercuts project didn't apply. I
> thought that having a significant usability issue in the update-manager
> would qualify as a "paper cut", but according to post #28, since it's
> simply a "bug" it apparently didn't qualify. I thought that this was a
> simple bug that could/should have been fixed in 2009, but now that it's
> 2013, I'm wondering if there's anyone at the wheel, let alone asleep at
> it.
>
> In my little brain, it seems like the "check" button does roughly a
> "sudo apt-get update" and the "install" button should do a "sudo apt-get
> dist-upgrade". But something is wrong with the install button code.
> Since sudo has the property that the password only gets asked for every
> 15 minutes or so, it could be that pressing the "check" button makes
> install work simply because it's doing the "sudo". It also could be that
> the "apt-get update" part somehow greases the skids and makes the
> "install" button work, but I personally think it's more likely a
> privilege escalation issue. It doesn't make sense to me that without the
> "apt-get update" that the "install" should do nothing even when there
> are updates displayed in the window. That the "check" button may or may
> not bring up additional updates seems irrelevant.
>
> If you take Alberto's example, and instead of trying "sudo apt-get
> update" you try "sudo apt-get dist-install" I think you'll find that the
> dist-install proceeds as expected. You might also try "sudo uptime" to
> see if it also fixes the install button. You might also try pressing the
> "check" button and waiting an hour to see if the "install" button now
> fails.
>
> ...and if we're talking about usability here, the fact that there's an
> "check" button at all is kind of stupid - the app should be checking
> periodically for additional updates just so the list of updates isn't
> out of date - after all, that's the purpose of the window anyway - to
> alert the user of updates to the system. ...but that would be an
> "enhancement" request that will be addressed at even lower
> priority...not to mention that it might break the workaround for this
> bug that we've been using for four years.  ;-)
>
> --
> You received this bug notification because you are subscribed to One
> Hundred Paper Cuts.
> Matching subscriptions: Papercut bug mail
> https://bugs.launchpad.net/bugs/414181
>
> Title:
>   "Install Updates" button does nothing when Update Manager opened by
>   itself
>
> Status in One Hundred Paper Cuts:
>   Confirmed
> Status in Software Updater:
>   Invalid
> Status in “update-manager” package in Ubuntu:
>   Confirmed
>
> Bug description:
>   Occurs in: Ubuntu 9.04, Ubuntu 10.04, Ubuntu 10.10, Ubuntu 12.04
>   Does not occur in: Ubuntu 12.10
>
>   Update manager loads periodically and informs of new updates available.
>  Clicking "Install Updates" button does nothing.
>   The expected behavior (for this user) is that it ask for administrative
> password and then install the updates.
>   However, if the "Check" button is clicked, then Admin Pass is requested,
> check is performed, and "Install Updates' button becomes active.
>
>   Once learned this is only an annoyance.  If this is the correct
>   behavior, the install updates button should be greyed or a notice
>   given to recheck before installing.
>
>   WORKAROUND:
>   click "check updates" before clicking on "install"
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/hundredpapercuts/+bug/414181/+subscriptions
>


** Changed in: hundredpapercuts
       Status: Confirmed => Triaged

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to update-manager in Ubuntu.
https://bugs.launchpad.net/bugs/414181

Title:
  "Install Updates" button does nothing when Update Manager opened by
  itself

Status in One Hundred Paper Cuts:
  Triaged
Status in Software Updater:
  Invalid
Status in “update-manager” package in Ubuntu:
  Confirmed

Bug description:
  Occurs in: Ubuntu 9.04, Ubuntu 10.04, Ubuntu 10.10, Ubuntu 12.04
  Does not occur in: Ubuntu 12.10

  Update manager loads periodically and informs of new updates available.  Clicking "Install Updates" button does nothing.
  The expected behavior (for this user) is that it ask for administrative password and then install the updates.
  However, if the "Check" button is clicked, then Admin Pass is requested, check is performed, and "Install Updates' button becomes active.

  Once learned this is only an annoyance.  If this is the correct
  behavior, the install updates button should be greyed or a notice
  given to recheck before installing.

  WORKAROUND:
  click "check updates" before clicking on "install"

To manage notifications about this bug go to:
https://bugs.launchpad.net/hundredpapercuts/+bug/414181/+subscriptions