[Bug 1248315] [NEW] Saucy: oem user gets removed even though customer config not completed

Jason Gerard DeRose jderose at novacut.com
Tue Nov 5 21:08:09 UTC 2013


Public bug reported:

This is a rather odd bug that is only occurring on desktop systems
equipped with an NVidia card in which the customer mistakenly plugged
their monitor into the Intel output on the motherboard when they first
booted their system.

Our steps to reproduce:

1. Image the nvidia system with 13.10
2. Run oem-config shortcut
3. Shut system down
4. Unplug monitor and plug it into the Intel graphics ports on the motherboard
5. Power the system up
6. Wait 2-3 minutes for the hard drive activity to stop
7. Hold the power button to turn the system off
8. Plug the monitor back into the nvidia card, then boot the system

The costumer will then find themselves at the LightDM login screen where
the only options are "Guest", "Login" (where they can type a username
ans password), and "Remote Login" (if connected to network).

Not entirely sure yet, but this seems vaguely similar to this bug:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/650703

There is also a chance this only occurs on Haswell systems; we'll test
on Ivy Bridge shortly.

** Affects: system76
     Importance: Undecided
         Status: New

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: saucy system76

** Also affects: system76
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1248315

Title:
  Saucy: oem user gets removed even though customer config not completed

Status in System76:
  New
Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  This is a rather odd bug that is only occurring on desktop systems
  equipped with an NVidia card in which the customer mistakenly plugged
  their monitor into the Intel output on the motherboard when they first
  booted their system.

  Our steps to reproduce:

  1. Image the nvidia system with 13.10
  2. Run oem-config shortcut
  3. Shut system down
  4. Unplug monitor and plug it into the Intel graphics ports on the motherboard
  5. Power the system up
  6. Wait 2-3 minutes for the hard drive activity to stop
  7. Hold the power button to turn the system off
  8. Plug the monitor back into the nvidia card, then boot the system

  The costumer will then find themselves at the LightDM login screen
  where the only options are "Guest", "Login" (where they can type a
  username ans password), and "Remote Login" (if connected to network).

  Not entirely sure yet, but this seems vaguely similar to this bug:
  https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/650703

  There is also a chance this only occurs on Haswell systems; we'll test
  on Ivy Bridge shortly.

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