[Bug 987212] Re: Wireless printer "Processing - Unable to locate printer."

Jeffrey Lee 987212 at bugs.launchpad.net
Thu Nov 7 05:44:00 UTC 2013


On 07/11/13 06:40, Nils Toedtmann wrote:
> I have to correct my above last comment: there is only a very short
> duration after reboot that i can print. Effectively i have to restart
> avahi before each print (or to un-stuck a queued job).
>
Hi Nils

I am glad I am not the only person with this problem. My printer is a 
Brother MFC-9120CN network printer. It plugs into the router not the 
computer.  I have found that I can ptint for a short time after I turn 
the printer off and back on from it's power switch.  I do this every 
time I want to print from Ubuntu.  I also have a Windows laptop that I 
use with the router. It works all the time.
My guess is that the printer has a power saving mode that partly shuts 
down Windows knows how to wake it up an print. Ubuntu sees the computer 
as switched off.  I do not have the skills to fix it.

Let me know how you get on.
All the best

Jeffrey Lee

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to avahi in Ubuntu.
https://bugs.launchpad.net/bugs/987212

Title:
  Wireless printer "Processing - Unable to locate printer."

Status in “avahi” package in Ubuntu:
  Confirmed
Status in “avahi” source package in Precise:
  Confirmed
Status in “avahi” source package in Quantal:
  Confirmed
Status in “avahi” source package in Raring:
  Confirmed

Bug description:
  Description: Ubuntu 12.04 LTS (Precise Pangolin) Beta 2
  Release: 12.04 Beta 2

  The printer is a Lexmark X734de  printer connected over a wireless
  network that can be found, but will not print. The print job stays in
  the queue forever. Wireless Printer "Processing - Unable to locate
  printer."

  Network/Local Printers found but cannot print - Unable to get printer
  status and says it's "Processing".

  I'm shure we want avoid this for the Ubuntu 12.04 LTS (Precise
  Pangolin) release, when the final has been released. I'm using Ubuntu
  12.04 LTS (Precise Pangolin) Beta 2 with latest update as of today.

  CUPS log: /var/log/cups/error_log

  W [23/Apr/2012:11:48:05 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-X734de-Gray..' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-X734de-CMYK..' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Lexmark-X734de' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-X734de-Gray..' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-X734de-CMYK..' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Lexmark-X734de' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-X734de-Gray..' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateProfile: org.freedesktop.ColorManager.AlreadyExists:profile id 'Lexmark-X734de-CMYK..' already exists
  W [23/Apr/2012:11:48:05 +0200] failed to CreateDevice: org.freedesktop.ColorManager.AlreadyExists:device id 'cups-Lexmark-X734de' already exists
  E [23/Apr/2012:11:50:58 +0200] [Job 2] Unable to find printer.
  E [23/Apr/2012:11:51:13 +0200] [Job 2] Unable to find printer.
  E [23/Apr/2012:11:51:28 +0200] [Job 2] Unable to find printer.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: system-config-printer-gnome 1.3.8+20120201-0ubuntu8
  ProcVersionSignature: Ubuntu 3.2.0-20.33-generic-pae 3.2.12
  Uname: Linux 3.2.0-20-generic-pae i686
  ApportVersion: 2.0.1-0ubuntu5
  Architecture: i386
  CheckboxSubmission: e28f23d40ba6960d2759044b1acbd380
  CheckboxSystem: c69722ecac764861be52925fa50b4dcc
  Date: Mon Apr 23 11:58:03 2012
  ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta i386 (20120328)
  InterpreterPath: /usr/bin/python2.7
  Lpstat:
   device for Canon-MP190-series: usb://Canon/MP190%20series?serial=E14D77&interface=1
   device for Lexmark-X734de: dnssd://Lexmark%20X734de._pdl-datastream._tcp.local/
  MachineType: Acer AOA150
  PackageArchitecture: all
  Papersize: a4
  PpdFiles:
   Lexmark-X734de: Lexmark X734de
   Canon-MP190-series: Canon PIXMA MP190 - CUPS+Gutenprint v5.2.8-pre1
  ProcEnviron:
   LANGUAGE=se_NO:nb_NO:nb:no_NO:no:nn_NO:nn:da:sv:en
   LANG=se_NO
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-20-generic-pae root=UUID=6448F9C148F991D2 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
  SourcePackage: system-config-printer
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/09/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: v0.3305
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 1
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAcer:bvrv0.3305:bd05/09/2008:svnAcer:pnAOA150:pvr1:rvnAcer:rn:rvrBaseBoardVersion:cvnChassisManufacturer:ct1:cvrChassisVersion:
  dmi.product.name: AOA150
  dmi.product.version: 1
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/avahi/+bug/987212/+subscriptions



More information about the foundations-bugs mailing list