[Bug 1240683] [NEW] Ubuntu one login during install hangs

[Paul Larson]

Public bug reported:

During the install, I selected to login to my ubuntu one account and provided my userid/password.
I have seen this succeed many times, but this time it just hung at a screen with the spinner, and the buttons for back/continue/login later were no longer usable after hitting continue. They were gray at first, then when I switched windows and came back they were clickable but didn't do anything.
When I switched to a terminal and ran top, I noticed that ubiquity was using 90% cpu.

I reran with -d enabled to get better logs.

The image I'm using right now is saucy desktop amd64 20131016.1

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubiquity 2.15.26
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
ApportVersion: 2.12.5-0ubuntu2
Architecture: amd64
CasperVersion: 1.336ubuntu1
Date: Wed Oct 16 15:01:45 2013
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MarkForUpload: True
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug rls-s-incoming saucy ubiquity-2.15.26 ubuntu

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1240683

Title:
  Ubuntu one login during install hangs

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  During the install, I selected to login to my ubuntu one account and provided my userid/password.
  I have seen this succeed many times, but this time it just hung at a screen with the spinner, and the buttons for back/continue/login later were no longer usable after hitting continue. They were gray at first, then when I switched windows and came back they were clickable but didn't do anything.
  When I switched to a terminal and ran top, I noticed that ubiquity was using 90% cpu.

  I reran with -d enabled to get better logs.

  The image I'm using right now is saucy desktop amd64 20131016.1

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubiquity 2.15.26
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Wed Oct 16 15:01:45 2013
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1240683/+subscriptions