[Bug 1244540] [NEW] Upgrade from 13.04 to 13.10 hangs

[Nicolas Riesco]

Public bug reported:

The upgrade process stalls after the following message on the terminal:

    Unpacking replacement ubuntu-artwork

Previously, it had complained about missing texlive-common.

I've also noticed the software-manager is running and showing some
updates. After clicking on "Install Now", the software-manager also
hangs.

ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: ubuntu-release-upgrader-core 1:0.205.1
ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
Uname: Linux 3.8.0-31-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CrashDB: ubuntu
Date: Fri Oct 25 07:22:56 2013
InstallationDate: Installed on 2012-07-21 (461 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
MarkForUpload: True
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to saucy on 2013-10-25 (0 days ago)
VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: pkexec must be setuid root
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade saucy

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https://bugs.launchpad.net/bugs/1244540

Title:
  Upgrade from 13.04 to 13.10 hangs

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  The upgrade process stalls after the following message on the
  terminal:

      Unpacking replacement ubuntu-artwork

  Previously, it had complained about missing texlive-common.

  I've also noticed the software-manager is running and showing some
  updates. After clicking on "Install Now", the software-manager also
  hangs.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubuntu-release-upgrader-core 1:0.205.1
  ProcVersionSignature: Ubuntu 3.8.0-31.46-generic 3.8.13.8
  Uname: Linux 3.8.0-31-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  CrashDB: ubuntu
  Date: Fri Oct 25 07:22:56 2013
  InstallationDate: Installed on 2012-07-21 (461 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to saucy on 2013-10-25 (0 days ago)
  VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code 127: pkexec must be setuid root
  VarLogDistupgradeTermlog:

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