[Bug 1307917] Re: installing driver hangs indefinitely
Till Kamppeter
1307917 at bugs.launchpad.net
Tue Apr 15 11:25:45 UTC 2014
This looks like a bug in the install_signature() method of the
PackageKitGlib.Client class, that if authorization for writing into the
files where keys for package repositories are stored fails that the
method does not exit and hangs infinitely. It seems to have nothing to
do with Epson's servers or that the key is from Epson, as the only
parameter to the method is the key fingerprint as a string of
hexadecimal digits.
Adding packagekit ...
** Also affects: packagekit (Ubuntu)
Importance: Undecided
Status: New
** Changed in: packagekit (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1307917
Title:
installing driver hangs indefinitely
Status in “packagekit” package in Ubuntu:
Incomplete
Status in “system-config-printer” package in Ubuntu:
Incomplete
Bug description:
While installing a printer driver, I get the usual progress bar modal
window (title: 'Installing driver epson-inkjet-printer-escpr',
content: 'Installing ...'). It just stops and hangs indefinitely at
about 50% progress though.
I've inspected pstree, and the offending command line seems to be:
/usr/bin/python /usr/share/system-config-printer/install-
printerdriver.py epson-inkjet-printer-escpr deb
http://download.ebz.epson.net/dsc/op/stable/debian/ lsb3.2 main
E5220FB7014D0FBDA50DFC2BE5E86C008AA65D56
Running it from the command line outputs the following two lines:
Signature key supplied
pk.install_signature
.. and then it hangs as well.
I've attached an strace -f of the above command. The trace doesn't
actually end (the process hangs as before), but does stop outputting
new system calls.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: system-config-printer-gnome 1.4.3+20140219-0ubuntu2
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu2
Architecture: amd64
CupsErrorLog:
CurrentDesktop: Unity
Date: Tue Apr 15 10:35:39 2014
InstallationDate: Installed on 2014-04-02 (13 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No destinations added.
MachineType: Dell Inc. Vostro 3500
PackageArchitecture: all
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=02c716f6-1efa-4717-acc6-62fab88d7a37 ro quiet splash vt.handoff=7
SourcePackage: system-config-printer
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/25/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0G2R51
dmi.board.vendor: Dell Inc.
dmi.board.version: A10
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A10
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd10/25/2010:svnDellInc.:pnVostro3500:pvrA10:rvnDellInc.:rn0G2R51:rvrA10:cvnDellInc.:ct8:cvrA10:
dmi.product.name: Vostro 3500
dmi.product.version: A10
dmi.sys.vendor: Dell Inc.
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