[Bug 1296958] Re: This error message lacks the most basic information

Matthew Paul Thomas mpt at canonical.com
Mon Apr 28 09:28:23 UTC 2014


** Description changed:

- See the screenshot. 
+ update-manager 1:0.194.1, Ubuntu 13.10
+ 
+ See the screenshot.
  Error messages like this enrage me.
  "The update information is outdated. This may be caused by bla bla bla" (another thing that enrages me is an error message that I cannot copy and paste).
  This tells me that there is a problem and doesn't give me the most basic information I need to fix it: what repository or file could not be reached.
  It then says "Please update manually by selecting Show Updates bla bla bla". If I do so, I would expect to be able to finally see which repository is failing, but no: i just get a popup that says "your computer is up to date".
  
- ProblemType: Bug
- DistroRelease: Ubuntu 13.10
- Package: update-manager 1:0.194.1
- ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
- Uname: Linux 3.11.0-18-generic x86_64
- ApportVersion: 2.12.5-0ubuntu2.2
- Architecture: amd64
- Date: Mon Mar 24 22:17:19 2014
- GsettingsChanges:
-  b'com.ubuntu.update-manager' b'first-run' b'false'
-  b'com.ubuntu.update-manager' b'launch-time' b'1395695631'
- InstallationDate: Installed on 2013-10-11 (164 days ago)
- InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
- MarkForUpload: True
- PackageArchitecture: all
- SourcePackage: update-manager
- UpgradeStatus: Upgraded to saucy on 2014-02-23 (29 days ago)
+ <https://wiki.ubuntu.com/SoftwareUpdates#alert>: "Status of software
+ updates should never be presented in the menu bar or a notification
+ bubble."

** Changed in: update-notifier (Ubuntu)
       Status: New => Triaged

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https://bugs.launchpad.net/bugs/1296958

Title:
  This error message lacks the most basic information

Status in “update-notifier” package in Ubuntu:
  Triaged

Bug description:
  update-manager 1:0.194.1, Ubuntu 13.10

  See the screenshot.
  Error messages like this enrage me.
  "The update information is outdated. This may be caused by bla bla bla" (another thing that enrages me is an error message that I cannot copy and paste).
  This tells me that there is a problem and doesn't give me the most basic information I need to fix it: what repository or file could not be reached.
  It then says "Please update manually by selecting Show Updates bla bla bla". If I do so, I would expect to be able to finally see which repository is failing, but no: i just get a popup that says "your computer is up to date".

  <https://wiki.ubuntu.com/SoftwareUpdates#alert>: "Status of software
  updates should never be presented in the menu bar or a notification
  bubble."

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