[Bug 1355474] [NEW] Error on trying to upgrade from 12.04 lts to 14.04 lts

[WayneMofTT]

Public bug reported:

The installer stops after collecting information just before the
download of new packages. It cannot continue because it has encountered
a problem. The three options presented do not apply> I don't think.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: update-manager 1:0.156.14.17
ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic x86_64
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
Date: Mon Aug 11 18:00:53 2014
GsettingsChanges:
 com.ubuntu.update-manager first-run false
 com.ubuntu.update-manager launch-time 1407537078
 com.ubuntu.update-manager window-height 518
 com.ubuntu.update-manager window-width 600
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MarkForUpload: True
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: update-manager
Symptom: ubuntu-release-upgrader-core
UpgradeStatus: Upgraded to precise on 2014-08-11 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: update-manager (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade precise running-unity

** Attachment added: "main.log"
   https://bugs.launchpad.net/bugs/1355474/+attachment/4174851/+files/main.log

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https://bugs.launchpad.net/bugs/1355474

Title:
  Error on trying to upgrade from 12.04 lts to 14.04 lts

Status in “update-manager” package in Ubuntu:
  New

Bug description:
  The installer stops after collecting information just before the
  download of new packages. It cannot continue because it has
  encountered a problem. The three options presented do not apply> I
  don't think.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: update-manager 1:0.156.14.17
  ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  Date: Mon Aug 11 18:00:53 2014
  GsettingsChanges:
   com.ubuntu.update-manager first-run false
   com.ubuntu.update-manager launch-time 1407537078
   com.ubuntu.update-manager window-height 518
   com.ubuntu.update-manager window-width 600
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MarkForUpload: True
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  Symptom: ubuntu-release-upgrader-core
  UpgradeStatus: Upgraded to precise on 2014-08-11 (0 days ago)
  VarLogDistupgradeTermlog:

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