[Bug 1362843] [NEW] Installer crashed

pjarvi patrickjarvi at gmail.com
Thu Aug 28 22:24:08 UTC 2014


Public bug reported:

Problem: The Ubuntu 14.04-1 installer crashed while trying to install on
a Samsung N210.

Symptoms: The system booted from a USB thumb drive with the Ubuntu
installer prepared on it via UNetBootin. Everything went fine until the
crash occurred. At the time of the crash, the progress bar was 100% full
and the text near the progress bar stated: "Configuring Hardware". It
then popped up a message stating the installer had crashed and offered
to submit this bug report.

Hardware: Samsung N210 Netbook
2GB RAM
Intel Atom N450 CPU
Intel GMA3150 graphics (part of the N450 CPU)
250GB SATA hard drive
Ethernet internet connection

Installation was done with the "Erase Everything" option that formats
the hard drive and installs automatically. Language: English, Time Zone:
Chicago (CST).

Note: I checked but did not find the log files:
/var/log/installer/syslog and /var/log/installer/partman, so I do not
have anything to attach.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8
ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: i386
CasperVersion: 1.340
Date: Thu Aug 28 17:06:40 2014
InstallCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity  quiet splash -- BOOT_IMAGE=/casper/vmlinuz
LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty ubiquity-2.18.8 ubuntu

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https://bugs.launchpad.net/bugs/1362843

Title:
  Installer crashed

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  Problem: The Ubuntu 14.04-1 installer crashed while trying to install
  on a Samsung N210.

  Symptoms: The system booted from a USB thumb drive with the Ubuntu
  installer prepared on it via UNetBootin. Everything went fine until
  the crash occurred. At the time of the crash, the progress bar was
  100% full and the text near the progress bar stated: "Configuring
  Hardware". It then popped up a message stating the installer had
  crashed and offered to submit this bug report.

  Hardware: Samsung N210 Netbook
  2GB RAM
  Intel Atom N450 CPU
  Intel GMA3150 graphics (part of the N450 CPU)
  250GB SATA hard drive
  Ethernet internet connection

  Installation was done with the "Erase Everything" option that formats
  the hard drive and installs automatically. Language: English, Time
  Zone: Chicago (CST).

  Note: I checked but did not find the log files:
  /var/log/installer/syslog and /var/log/installer/partman, so I do not
  have anything to attach.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CasperVersion: 1.340
  Date: Thu Aug 28 17:06:40 2014
  InstallCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity  quiet splash -- BOOT_IMAGE=/casper/vmlinuz
  LiveMediaBuild: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release i386 (20140722.2)
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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