[Bug 1400548] [NEW] can't report ubiquity error, says not an official package

[Matt Hanyok]

Public bug reported:

Ubiquity crashed on a system when I was attempting an install - in this
particular case a hardware error caused the system to no longer detect
the installation target drive.

I was installing from a USB drive created using the "startup disc
creator" and 14.04.1 ISO.

"The problem cannot be reported:

This is not an official Ubuntu package. Please remove any third party
package and try again."

See attached screenshots.

Steps to reproduce:

1) Attempt to install Ubuntu
2) Ubiquity errors (the only way I can think of to reproduce this would be to disconnect the install target, since that's what happened when I saw this message)
3) Cannot be reported because not official package?

I'm sure there's a reason it can't report whatever caused the crash.

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New

** Attachment added: "Screenshot from 2014-12-06 09_34_45.png"
   https://bugs.launchpad.net/bugs/1400548/+attachment/4276639/+files/Screenshot%20from%202014-12-06%2009_34_45.png

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https://bugs.launchpad.net/bugs/1400548

Title:
  can't report ubiquity error, says not an official package

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Ubiquity crashed on a system when I was attempting an install - in
  this particular case a hardware error caused the system to no longer
  detect the installation target drive.

  I was installing from a USB drive created using the "startup disc
  creator" and 14.04.1 ISO.

  "The problem cannot be reported:

  This is not an official Ubuntu package. Please remove any third party
  package and try again."

  See attached screenshots.

  Steps to reproduce:

  1) Attempt to install Ubuntu
  2) Ubiquity errors (the only way I can think of to reproduce this would be to disconnect the install target, since that's what happened when I saw this message)
  3) Cannot be reported because not official package?

  I'm sure there's a reason it can't report whatever caused the crash.

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