[Bug 1400748] [NEW] package thunderbird 1:31.3.0+build1-0ubuntu0.14.10.1 failed to install/upgrade: package thunderbird is already installed and configured

[nestor escobedo]

Public bug reported:

i dont know what is the problem since last week wen i turn on my laptop
i see that message error

ProblemType: Package
DistroRelease: Ubuntu 14.10
Package: thunderbird 1:31.3.0+build1-0ubuntu0.14.10.1
ProcVersionSignature: Ubuntu 3.13.0-38.65-generic 3.13.11.8
Uname: Linux 3.13.0-38-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.14.7-0ubuntu8
AptdaemonVersion: 1.1.1+bzr980-0ubuntu1
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  eddienet   4276 F.... pulseaudio
BuildID: 20141128200620
Channel: Unavailable
Date: Tue Dec  9 09:01:42 2014
DuplicateSignature: package:thunderbird:1:31.3.0+build1-0ubuntu0.14.10.1:package thunderbird is already installed and configured
ErrorMessage: package thunderbird is already installed and configured
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2014-02-21 (291 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
IpRoute:
 default via 192.168.1.254 dev wlan0  proto static 
 192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.242  metric 9
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
RunningIncompatibleAddons: False
SourcePackage: dpkg
Title: package thunderbird 1:31.3.0+build1-0ubuntu0.14.10.1 failed to install/upgrade: package thunderbird is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/25/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.24
dmi.board.name: 30C6
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 78.10
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.24:bd04/25/2007:svnHewlett-Packard:pnPresarioC500(GF572UA#ABA):pvrF.24:rvnHewlett-Packard:rn30C6:rvr78.10:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: Presario C500 (GF572UA#ABA)
dmi.product.version: F.24
dmi.sys.vendor: Hewlett-Packard

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: already-installed apport-package i386 utopic

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https://bugs.launchpad.net/bugs/1400748

Title:
  package thunderbird 1:31.3.0+build1-0ubuntu0.14.10.1 failed to
  install/upgrade: package thunderbird is already installed and
  configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  i dont know what is the problem since last week wen i turn on my
  laptop i see that message error

  ProblemType: Package
  DistroRelease: Ubuntu 14.10
  Package: thunderbird 1:31.3.0+build1-0ubuntu0.14.10.1
  ProcVersionSignature: Ubuntu 3.13.0-38.65-generic 3.13.11.8
  Uname: Linux 3.13.0-38-generic i686
  AddonCompatCheckDisabled: False
  ApportVersion: 2.14.7-0ubuntu8
  AptdaemonVersion: 1.1.1+bzr980-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  eddienet   4276 F.... pulseaudio
  BuildID: 20141128200620
  Channel: Unavailable
  Date: Tue Dec  9 09:01:42 2014
  DuplicateSignature: package:thunderbird:1:31.3.0+build1-0ubuntu0.14.10.1:package thunderbird is already installed and configured
  ErrorMessage: package thunderbird is already installed and configured
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2014-02-21 (291 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  IpRoute:
   default via 192.168.1.254 dev wlan0  proto static 
   192.168.1.0/24 dev wlan0  proto kernel  scope link  src 192.168.1.242  metric 9
  NoProfiles: True
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  RunningIncompatibleAddons: False
  SourcePackage: dpkg
  Title: package thunderbird 1:31.3.0+build1-0ubuntu0.14.10.1 failed to install/upgrade: package thunderbird is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/25/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.24
  dmi.board.name: 30C6
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 78.10
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.24:bd04/25/2007:svnHewlett-Packard:pnPresarioC500(GF572UA#ABA):pvrF.24:rvnHewlett-Packard:rn30C6:rvr78.10:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: Presario C500 (GF572UA#ABA)
  dmi.product.version: F.24
  dmi.sys.vendor: Hewlett-Packard

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