[Bug 1401175] Re: I have the same issue (Firmware bug cpu 0 invalid threshold interrupt offset) in 14.10

Fri Dec 26 19:26:01 UTC 2014

Hi Christopher,

I have installed Ubuntu 15.04 as you suggested.

During installation, Ubuntu reported that the EFI partition was damaged or
not existing. After 2 attempts to repair it with boot-repair, that problem
was solved.
Next, Ubuntu 15.04 installed successfully, but on another partition and not
on the partition where 14.10 has been installed.

I did not do any effort to recover the 14.10 version.

I have attached the log files from /var/log/installer

On 10 December 2014 at 22:21, Christopher M. Penalver <
christopher.m.penalver at gmail.com> wrote:

> Reinier, thank you for reporting this and helping make Ubuntu better.
> Using just your Acer E5-551G-T7GR, could you please test
> http://cdimage.ubuntu.com/daily-live/current/ and advise if it crashes
> during installation?
>
> If so, please execute the following command, as it will automatically
> gather debugging information, in a terminal:
> apport-collect 1401175
>
> As well, please provide the missing information following
> https://wiki.ubuntu.com/DebuggingUbiquity .
>
> ** Package changed: ubuntu => ubiquity (Ubuntu)
>
> ** Changed in: ubiquity (Ubuntu)
>    Importance: Undecided => Low
>
> ** Changed in: ubiquity (Ubuntu)
>        Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1401175
>
> Title:
>   I have the same issue (Firmware bug cpu 0 invalid threshold interrupt
>   offset) in 14.10
>
> Status in ubiquity package in Ubuntu:
>   Incomplete
>
> Bug description:
>   On my new Acer E5-551G-T7GR is the installer crashing. The Device have
>   a AMD A10-7300 Quadcore CPU and a Radeon R7 M265 Graphics Card with
>   2Gb dedicated VRAM. Installed RAM is (factory default) 8GB.
>
>   Tested with x86 and 64bit (AMD) Image.  Ubuntu 14.04 (x86) is
>   succesfull running on the Device, without the new Synaptics Clickpad.
>   On 14.10 alpha the Clickpad is running....
>
>   Installation: from a USB Stick, to prepare the installation, i am
>   using UNETBOOTIN. The Same Stick i have used for a another computer to
>   install. The Os for Unetbootin is Ubuntu 14.04 on a Aspire 1535.
>
>   If i am booting the new Acer, the Unetbootin screen comes - if iam
>   using default or a another point- the same- after two screens of
>   messages- a crash. I have a photo from the last crashsreen with
>   "cryptic" messages.
>
>   You need more or another information, please contact me, the Acer
>   Laptop is unused and we can do experiments with him...
>
>   Thank You
>   David
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1401175/+subscriptions
>

-- 
Met vriendelijke groeten
Meilleures salutations
Kind regards

Reinier Bloem
Téléphone: +352 273 950 59
Mobile: +33 7800 22533

** Attachment added: "casper.log"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287921/+files/casper.log

** Attachment added: "debug"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287922/+files/debug

** Attachment added: "initial-status.gz"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287923/+files/initial-status.gz

** Attachment added: "media-info"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287924/+files/media-info

** Attachment added: "partman"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287925/+files/partman

** Attachment added: "syslog"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287926/+files/syslog

** Attachment added: "version"
   https://bugs.launchpad.net/bugs/1401175/+attachment/4287927/+files/version

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1401175

Title:
  I have the same issue (Firmware bug cpu 0 invalid threshold interrupt
  offset) in 14.10

Status in ubiquity package in Ubuntu:
  Incomplete

Bug description:
  On my new Acer E5-551G-T7GR is the installer crashing. The Device have
  a AMD A10-7300 Quadcore CPU and a Radeon R7 M265 Graphics Card with
  2Gb dedicated VRAM. Installed RAM is (factory default) 8GB.

  Tested with x86 and 64bit (AMD) Image.  Ubuntu 14.04 (x86) is
  succesfull running on the Device, without the new Synaptics Clickpad.
  On 14.10 alpha the Clickpad is running....

  Installation: from a USB Stick, to prepare the installation, i am
  using UNETBOOTIN. The Same Stick i have used for a another computer to
  install. The Os for Unetbootin is Ubuntu 14.04 on a Aspire 1535.

  If i am booting the new Acer, the Unetbootin screen comes - if iam
  using default or a another point- the same- after two screens of
  messages- a crash. I have a photo from the last crashsreen with
  "cryptic" messages.

  You need more or another information, please contact me, the Acer
  Laptop is unused and we can do experiments with him...

  Thank You 
  David
  --- 
  ApportVersion: 2.14.7-0ubuntu10
  Architecture: amd64
  DistroRelease: Ubuntu 15.04
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash --
  InstallationDate: Installed on 2014-12-12 (14 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20141211)
  Package: ubiquity (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-25.33-generic 3.16.7
  Tags:  vivid ubiquity-2.21.1
  Uname: Linux 3.16.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True

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