[Bug 1266148] Re: installer crashed on install to external HDD

Tue Jan 7 04:47:53 UTC 2014

Definitely was an error writing to disk, changed out external disk, and it
worked.  Now have re-installed on internal hard drive and everything is
working well.  However my point about the whole thing is although I could
figure it out, the average user could not.  Asking them to sign up on the
bug reporting site, and then further asking them what the problem is, is
how should I say, inviting entertainment at best, or frustration most
likely.  It should be an automated process.  I personally think that 13.10
is a very good operating system, and once I loaded it on a good disk, well
all went very well.  Much better than the nearly day and a half that it
took me to load Windows XP Pro on the computer.  The best part of the whole
thing is that once I have Ubuntu loaded on my machine, I can start right
off working, I don't have to have special drivers for my network interface
card, my sound card, or my video card, it at least makes all of them work
out of the box.  I can then later download proprietary drivers if I so
choose to, but I don't have to, that is the point.

I am trying to convert some of my clients to Ubuntu 13.10 from Windows XP,
but in order to do that, when it does fail, it must have a way to get out
of that failure without asking the user to report anything more than the
logs, which it should collect automatically,  It is not that XP does this,
but Ubuntu should, so it would be one more step ahead of Windows.

Thank you all for your assistance, it has been very helpful, something that
I appreciate from the Ubuntu and Linux/GNU community in general.  I would
consider this issue closed, or solved, and if I have to go to the bug
reporting site to do so I will.  Thank you again, you have all been very
helpful.

Cordially,
James Doud

On Mon, Jan 6, 2014 at 10:53 AM, Brian Murray <brian at ubuntu.com> wrote:

> There was actually an issue writing to your hard disk:
>
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768730] EXT4-fs warning (device
> sdb1): ext4_end_bio:332: I/O error writing to inode 3148212 (offset 0 size
> 0 starting block 12618509)
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768735] Buffer I/O error on device
> sdb1, logical block 12618252
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768816] EXT4-fs warning (device
> sdb1): ext4_end_bio:332: I/O error writing to inode 2498581 (offset 0 size
> 106496 starting block 9995726)
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768819] Buffer I/O error on device
> sdb1, logical block 9995444
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768822] Buffer I/O error on device
> sdb1, logical block 9995445
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768824] Buffer I/O error on device
> sdb1, logical block 9995446
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768826] Buffer I/O error on device
> sdb1, logical block 9995447
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768828] Buffer I/O error on device
> sdb1, logical block 9995448
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768830] Buffer I/O error on device
> sdb1, logical block 9995449
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768832] Buffer I/O error on device
> sdb1, logical block 9995450
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768834] Buffer I/O error on device
> sdb1, logical block 9995451
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768836] Buffer I/O error on device
> sdb1, logical block 9995452
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768870] EXT4-fs warning (device
> sdb1): ext4_end_bio:332: I/O error writing to inode 2498583 (offset 0 size
> 24576 starting block 10010366)
> Jan  5 02:52:33 ubuntu kernel: [ 1137.768892] EXT4-fs warning (device
> sdb1): ext4_end_bio:332: I/O error writing to inode 2498584 (offset 0 size
> 4096 starting block 10010398)
>
> These messages are indicative of a failing disk drive.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1266148
>
> Title:
>   installer crashed on install to external HDD
>
> Status in “ubiquity” package in Ubuntu:
>   Incomplete
>
> Bug description:
>   installler crashed
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 13.10
>   Package: ubiquity 2.15.26 [modified:
> lib/partman/automatically_partition/question]
>   ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
>   Uname: Linux 3.11.0-12-generic x86_64
>   ApportVersion: 2.12.5-0ubuntu2
>   Architecture: amd64
>   CasperVersion: 1.336ubuntu1
>   Date: Sat Jan  4 22:05:57 2014
>   InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper
> initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
>   LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64
> (20131016.1)
>   MarkForUpload: True
>   ProcEnviron:
>    LANGUAGE=en_US
>    PATH=(custom, no user)
>    XDG_RUNTIME_DIR=<set>
>    LANG=en_US.UTF-8
>    SHELL=/bin/bash
>   SourcePackage: ubiquity
>   UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1266148/+subscriptions
>

-- 
Cordially Yours;
James E. Doud

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-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1266148

Title:
  installer crashed on install to external HDD

Status in “ubiquity” package in Ubuntu:
  Incomplete

Bug description:
  installler crashed

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubiquity 2.15.26 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Sat Jan  4 22:05:57 2014
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1266148/+subscriptions