[Bug 1273488] Re: Installer of Ubuntu Studio 13.10 crashed

leemes 1273488 at bugs.launchpad.net
Tue Jan 28 00:30:34 UTC 2014


** Description changed:

  The Ubuntu installer (GUI based) crashed during installation of Ubuntu
- Studio 13.10 (x64). I retried and experienced the problem again.
+ Studio 13.10 (x64). I retried and experienced the problem again. I
+ retried a third time after rebooting, again the same problem.
+ 
+ The problem occurs when the installer says "Creating user...".
+ 
+ I experienced two things which don't seem to be normal to me; maybe they
+ are related, maybe they aren't:
+ 
+ - In the partition editor within the installer, clicking on the
+ "Format?" check box in the list causes an error (the installer continues
+ to run in *some* cases, but in some it also crashes)
+ 
+ - The second screen, when I am asked if I want to download updates +
+ install 3rd party software, sometimes hangs for several minutes when I
+ click on "Continue". I got impatient and clicked on Quit in these cases.
+ Retrying the whole process worked.
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubiquity 2.15.26
  ProcVersionSignature: Ubuntu 3.11.0-11.4-lowlatency 3.11.3
  Uname: Linux 3.11.0-11-lowlatency x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Tue Jan 28 00:49:00 2014
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntustudio.seed boot=casper only-ubiquity quiet splash --
  LiveMediaBuild: Ubuntu-Studio 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1273488

Title:
  Installer of Ubuntu Studio 13.10 crashes when encrypting home folder

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  The Ubuntu installer crashed during installation of Ubuntu Studio
  13.10 (x64) under certain circumstances (see below). I retried with
  the exact same options and experienced the problem again. I retried a
  third time after rebooting, again the same problem. The automatically
  attached files are from the first try.

  The problem occurs when the installer says "Creating user...". I then
  found out that when I choose NOT to encrypt my home folder, the
  installer does not crash at that point and Ubuntu is installing fine.
  The problem only occurred when encrypting the home folder.

  I experienced two things which don't seem to be normal to me; maybe
  they are related, maybe they aren't:

  - In the partition editor within the installer, clicking on the
  "Format?" check box in the list causes an error (the installer
  continues to run in *some* cases, but in some it also crashes)

  - The second screen, when I am asked if I want to download updates +
  install 3rd party software, sometimes hangs for several minutes when I
  click on "Continue". I got impatient and clicked on Quit in these
  cases. Retrying the whole process worked.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: ubiquity 2.15.26
  ProcVersionSignature: Ubuntu 3.11.0-11.4-lowlatency 3.11.3
  Uname: Linux 3.11.0-11-lowlatency x86_64
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  CasperVersion: 1.336ubuntu1
  Date: Tue Jan 28 00:49:00 2014
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntustudio.seed boot=casper only-ubiquity quiet splash --
  LiveMediaBuild: Ubuntu-Studio 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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