[Bug 1347964] Re: Precise -> Trusty upgrade fails critically

[Erick Brunzell]

Before rebooting I thought I'd try to collect a bit more info:

lance at lance-desktop:~$ sudo apt-get -f install
[sudo] password for lance: 
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Correcting dependencies... Done
The following packages were automatically installed and are no longer required:
  apg checkbox-ng checkbox-ng-service cheese-common
  compiz-plugins-main-default compizconfig-backend-gconf consolekit
  cups-pk-helper empathy-common espeak folks-common foomatic-db-engine
  gir1.2-dbusmenu-gtk-0.4 gir1.2-gst-plugins-base-0.10 gir1.2-gstreamer-0.10
  gir1.2-gtk-2.0 gir1.2-indicate-0.7 gir1.2-launchpad-integration-3.0
  gir1.2-polkit-1.0 gir1.2-totem-1.0 gir1.2-totem-plparser-1.0 gkbd-capplet
  gnome-control-center-data gnome-control-center-shared-data gnome-games-data
  gnome-online-accounts gnome-video-effects gstreamer0.10-nice
  gstreamer1.0-nice gstreamer1.0-plugins-bad-faad
  gstreamer1.0-plugins-bad-videoparsers gtk2-engines guile-1.8-libs
  gwibber-service gwibber-service-facebook gwibber-service-identica
  gwibber-service-twitter ibus-pinyin-db-android launchpad-integration
  libaccount-plugin-1.0-0 libaccounts-qt5-1 libappindicator1 libarchive12
  libatk-adaptor-schemas libavahi-gobject0 libavahi-ui-gtk3-0 libbind9-80
  libboost-serialization1.46.1 libbrlapi0.5 libcamel-1.2-29 libcelt0-0
  libchromaprint0 libck-connector0 libclass-isa-perl libclutter-1.0-common
  libcmis-0.2-0 libcogl-common libcupsdriver1 libcurl3-nss libdbusmenu-qt5
  libdconf-dbus-1-0 libdconf-qt0 libdconf0 libdee-qt5-3 libdiscid0 libdns81
  libdotconf1.0 libebackend-1.2-1 libecal-1.2-10 libedata-cal-1.2-13
  libedataserver-1.2-15 libegl1-mesa-drivers-lts-trusty
  libegl1-mesa-lts-trusty libexiv2-11 libfarstream-0.1-0 libfarstream-0.2-2
  libfftw3-3 libfftw3-long3 libfluidsynth1 libfolks-eds25 libfolks-telepathy25
  libfolks25 libgbm1-lts-trusty libgconf2-4 libgcr-3-1 libgd2-xpm libgdu-gtk0
  libgdu0 libgexiv2-1 libglew1.6 libglewmx1.6 libgnome-bluetooth8
  libgnome-menu2 libgnome2-common libgnomekbd-common libgnomekbd7 libgnomekbd8
  libgoa-1.0-0 libgoa-1.0-common libgphoto2-2 libgphoto2-port0 libgrail5
  libgsettings-qt1 libgssdp-1.0-3 libgstreamer-plugins-bad1.0-0 libgtkglext1
  libgtkspell-3-0 libgupnp-1.0-4 libgupnp-igd-1.0-4 libgweather-3-0
  libgwibber-gtk2 libgwibber2 libhud2 libibus-1.0-0 libical0 libilmbase6
  libimobiledevice2 libindicate-gtk3 libindicate5 libindicator7 libisc83
  libisccc80 libisccfg82 libjs-jquery libkpathsea5
  liblaunchpad-integration-3.0-1 liblaunchpad-integration-common liblcms1
  libllvm3.3 liblua5.1-0 liblwres80 libmeanwhile1 libmission-control-plugins0
  libmng1 libmpc2 libmpg123-0 libmusicbrainz3-6 libnice10 libnux-2.0-0
  libnux-2.0-common libopencv-calib3d2.4 libopencv-contrib2.4
  libopencv-core2.4 libopencv-features2d2.4 libopencv-flann2.4
  libopencv-highgui2.4 libopencv-imgproc2.4 libopencv-legacy2.4
  libopencv-ml2.4 libopencv-objdetect2.4 libopencv-video2.4 libopenexr6
  libopenspc0 libopenvg1-mesa-lts-trusty libpam-ck-connector libpocketsphinx1
  libpoppler19 libprotobuf7 libprotoc7 libprotoc8 libpth20 libpurple-bin
  libpurple0 libqt5core5a libqt5dbus5 libqt5network5 libqt5organizer5
  libqt5positioning5 libqt5qml-graphicaleffects libqt5qml5 libqt5sensors5
  libqt5sql5 libqt5sql5-sqlite libqt5test5 libqt5xml5 libqtbamf1 libqtdee2
  libqtgconf1 libquvi-scripts libquvi7 libraw5 libreoffice-emailmerge
  librhythmbox-core5 libsignon-extension1 libsignon-plugins-common1
  libsignon-qt5-1 libslp1 libsphinxbase1 libsrtp0 libstlport4.6ldbl
  libswitch-perl libsysfs2 libtasn1-3 libtbb2 libtelepathy-farstream2
  libtelepathy-farstream3 libtelepathy-logger2 libtelepathy-logger3
  libthumbnailer0 libtiff4 libtimezonemap1 libtotem-plparser17 libtotem0
  libufe-xidgetter0 libunique-3.0-0 libunity-2d-private0 libunity-action-qt1
  libunityvoice1 libusbmuxd1 libvte-common libvte9
  libwayland-egl1-mesa-lts-trusty libwayland-ltss-client0
  libwayland-ltss-server0 libwayland-ltst-client0 libwayland-ltst-server0
  libwayland-server0 libx264-120 libxcb-icccm4 libxcb-image0 libxcb-keysyms1
  libxcb-randr0 libxcb-render-util0 libxcb-sync1 libxcb-xfixes0 libxcb-xkb1
  libxkbcommon-x11-0 libxrandr-ltss2 libxrandr-ltst2 libyajl1 libzephyr4
  nautilus-sendto plainbox-provider-checkbox
  plainbox-provider-resource-generic plainbox-secure-policy
  printer-driver-hpijs printer-driver-min12xxw printer-driver-pnm2ppa
  protobuf-compiler python-appindicator python-apport python-brlapi
  python-configglue python-dateutil python-egenix-mxdatetime
  python-egenix-mxtools python-gmenu python-gnupginterface python-gst0.10
  python-keyring python-launchpadlib python-lazr.restfulclient python-lazr.uri
  python-libproxy python-louis python-mako python-markupsafe python-oauth
  python-packagekit python-problem-report python-protobuf python-pyatspi
  python-pyatspi2 python-pyinotify python-secretstorage python-simplejson
  python-software-properties python-twisted-names python-virtkey
  python-wadllib python-xkit python3-checkbox-ng python3-checkbox-support
  python3-plainbox python3-pyparsing python3-requests python3-urllib3
  qtdeclarative5-friends0.2 qtdeclarative5-localstorage-plugin
  qtdeclarative5-ubuntu-settings-components-assets
  qtdeclarative5-ubuntu-ui-extras-browser-plugin-assets
  qtdeclarative5-unity-action-plugin rhythmbox-ubuntuone
  signon-keyring-extension signon-plugin-password signond
  sphinx-voxforge-hmm-en sphinx-voxforge-lm-en telepathy-gabble telepathy-haze
  telepathy-logger telepathy-mission-control-5 telepathy-salut totem-common
  ttf-dejavu-core ttf-freefont ubuntu-docs ubuntu-system-service
  ubuntu-ui-toolkit-theme unity-2d-common unity-2d-panel unity-2d-shell
  unity-2d-spread unity-voice-service
Use 'apt-get autoremove' to remove them.
The following extra packages will be installed:
  ubuntu-session unity-settings-daemon
The following packages will be REMOVED:
  ubuntu-desktop
The following NEW packages will be installed:
  ubuntu-session unity-settings-daemon
0 upgraded, 2 newly installed, 1 to remove and 10 not upgraded.
1 not fully installed or removed.
Need to get 500 kB of archives.
After this operation, 2,754 kB of additional disk space will be used.
Do you want to continue? [Y/n] n
Abort.

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https://bugs.launchpad.net/bugs/1347964

Title:
  Precise -> Trusty upgrade fails critically

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  This will probably go down in history as the worst bug report I've
  ever filed but I'm a bit clueless here. I've actually repeated this
  twice with similar results and I know no more than I knew after the
  first failure. I'm certain though that we can't just let this one slip
  by because we'll recommend Precise -> Trusty upgrades when 14.04.1 is
  released - people are expecting it. And the Trusty HWE upgrade was
  disastrous for a number of users.

  Ultimately I'm going to need someone with more knowledge of the
  process to reproduce this so:

  #1: Install Ubuntu 12.04.4 which has the Saucy HWE kernel and X-stack
  #2: Update Ubuntu 12.04.4 and reboot when prompted
  #3: After reboot open Software Updater, accept the HWE upgrade, and reboot again
  #4: Perform the upgrade to Trusty using update-manager -d -c

  In my first test I was running 12.04.4 amd64 with the Trusty HWE and
  the Unity DE. Shortly after the upgrade began I got a crash report
  telling me that the update manager crashed so I selected relaunch and
  left the report button ticked but no report window ever appeared in
  Firefox. The upgrade process did continue however - it seemed to take
  much longer than usual but finally showed "errors were encountered
  while processing ubuntu-desktop", then it proceeded to search for
  obsolete packages which took a long time but never prompted me with a
  list of what it wanted to remove or gave any choice. The next thing I
  saw was the reboot to complete upgrade dialog so I did. Thereafter I
  was unable to load the Ubuntu session. TTY output was insane, for
  instance apt-get -f install produced a list to autoremove that was so
  long it scrolled off the screen. So I moved on to test #2.

  In my second test I was running Ubuntu 12.04.4 i386 with the Trusty
  HWE and the flashback (metacity) DE. Once again I got that update
  manager crash report but this time I did not select relaunch. I did
  once again leave send report ticked but no report was sent. The
  upgrade continued, once again taking much longer than usual, and once
  again saying "errors were encountered while processing ubuntu-
  desktop", searching for obsolete packages, and not displaying any
  prompt until telling me to reboot. This time I just closed without
  rebooting and filed this bug report.

  So I'm still booted into this desktop - luckily I already had Firefox
  open, but no apps will display, nautilus doesn't work, but I was able
  to open the terminal with Ctrl+Alt+T so I could file this. Once filed
  I'll dig around a bit and see if I can find anything else in the logs
  that might be useful.

  Sorry I can't be more helpful but I'm in over my head this time.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.2
  ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: i386
  CrashDB: ubuntu
  CurrentDesktop: GNOME
  Date: Wed Jul 23 17:23:23 2014
  InstallationDate: Installed on 2014-07-19 (4 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release i386 (20140204)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2014-07-23 (0 days ago)
  VarLogDistupgradeAptclonesystemstate.tar.gz: Error: command ['pkexec', 'cat', '/var/log/dist-upgrade/apt-clone_system_state.tar.gz'] failed with exit code -1:
  VarLogDistupgradeTermlog:

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