[Bug 1349533] Re: unable to mount large ntfs usb drive

[Jean-Pierre]

"status 13: Error reading bootsector: Input/output error"
This is a physical read error. Could be an unusual partitioning. Please post the output of "fdisk -l /dev/sdb".
"I ran chkdsk /f in Windows and rebooted twice: still no result."
How did you make sure you designated the same partition ?
"It is probably the "fast shutdown" feature of windows 8."
Most unlikely. Mounting did not get far enough.

Please try to get the file system parameters, and post what you get.
sudo ntfsinfo -fm /dev/sdb4

If the above fails, please dump  the boot sector data :
sudo dd if=/dev/sdb4 of=bootsector count=1
and post the contents of the file bootsector

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https://bugs.launchpad.net/bugs/1349533

Title:
  unable to mount large ntfs usb drive

Status in NTFS-3G:
  New
Status in “ntfs-3g” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu release: 14.04 LTS
  Package version: ntfs-3g 1:2013.1.13AR.1-2ubuntu2
  I expected my 2Tb external hard drive to mount just like my other two 1Tb external drives, but it didn't.
  Instead, the drive icon appeared in the task bar, from which I could only select 'Open', not 'Unmount'. Trying to open it, nothing happened at all.
  Merged lshal.txt, devices.txt, dmesg.txt and udev.log into the attached file. The device that won't mount is /dev/sdb4, labeled DATA_4
  ck-list-sessions : doesn't seem to produce any output
  id haldaemon results in: id: haldaemon: unknown user
  uname -a results in: 3.13.0-32-generic #57-Ubuntu SMP Tue Jul 15 03:51:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  Tried to get 'hal debug output' but the hal process wasn't found.
  fdisk -l results in the following error:

  Error mounting /dev/sdb4 at /media/jote/DATA_4: Command-line `mount -t "ntfs" -o "uhelper=udisks2,nodev,nosuid,uid=1000,gid=1000,dmask=0077,fmask=0177" "/dev/sdb4" "/media/jote/DATA_4"' exited with non-zero exit status 13: Error reading bootsector: Input/output error
  Failed to mount '/dev/sdb4': Input/output error
  NTFS is either inconsistent, or there is a hardware fault, or it's a
  SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
  then reboot into Windows twice. The usage of the /f parameter is very
  important! If the device is a SoftRAID/FakeRAID then first activate
  it and mount a different device under the /dev/mapper/ directory, (e.g.
  /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
  for more details. 

  I tried "ntfs-3g" instead of "ntfs": same error.
  I ran chkdsk /f in Windows and rebooted twice: still no result.

  Before reporting this as a  bug I submitted the issue to AskUbuntu at
  http://askubuntu.com/questions/502578/unable-to-mount-large-ntfs-drive
  (This information is most likely not useful to you)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ntfs-3g 1:2013.1.13AR.1-2ubuntu2
  ProcVersionSignature: Ubuntu 3.13.0-32.57-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Jul 28 19:25:49 2014
  InstallationDate: Installed on 2014-07-25 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  SourcePackage: ntfs-3g
  UpgradeStatus: No upgrade log present (probably fresh install)

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