[Bug 1346851] [NEW] Ubuntu 14.10 VNC mode installation hangs at the installer screen "Select a language"

Launchpad Bug Tracker 1346851 at bugs.launchpad.net
Tue Jul 29 20:17:05 UTC 2014


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Problem Description
-------------------------
Ubuntu 14.10 VNC mode installation hangs at the installer screen "Select a language"

---uname output---
Ubuntu daily build dated July 21st  2014
 
Machine Type = 8284-22A 
 
---System Hang---
 During VNC mode installation,  the installer hangs at the screen "Select a language", it does not accept any key inputs.

Have verified it with both windows vncviewer (ultraVNC) and also linux
vncviewer (tightvnc-java). Its the same behavior.

Tried it even with expert mode, it hangs at the very first graphical screen and doesn't accept any key inputs.
 
 pKVM host:
[root at lep8a ISO]# cat /etc/issue
IBM_PowerKVM release 2.1.1 build 3 alpha (pkvm2_1_1)
Kernel \r on a \m (\l)

Steps to reproduce:
-------------------------------------
1. define and start the below xml for VNC based installation.
[root at lep8a ISO]# qemu-img create -f qcow2 /var/lib/libvirt/images/manu/ubuntu14_10_VNC.qcow2 60G
Formatting '/var/lib/libvirt/images/manu/ubuntu14_10_VNC.qcow2', fmt=qcow2 size=64424509440 encryption=off cluster_size=65536 lazy_refcounts=off


[root at lep8a new]# virsh dumpxml GMT_ubuntu14_10_VNC
<domain type='kvm'>
  <name>GMT_ubuntu14_10_VNC</name>
  <uuid>bd45e5dd-9c10-4729-9b9b-da8fe136a45d</uuid>
  <memory unit='KiB'>4194304</memory>
  <currentMemory unit='KiB'>4194304</currentMemory>
  <vcpu placement='static'>2</vcpu>
  <resource>
    <partition>/machine</partition>
  </resource>
  <os>
    <type arch='ppc64' machine='pseries'>hvm</type>
    <boot dev='hd'/>
    <boot dev='cdrom'/>
  </os>
  <features>
    <acpi/>
    <apic/>
    <pae/>
  </features>
  <clock offset='utc'/>
  <on_poweroff>destroy</on_poweroff>
  <on_reboot>restart</on_reboot>
  <on_crash>destroy</on_crash>
  <devices>
    <emulator>/usr/bin/qemu-system-ppc64</emulator>
    <disk type='file' device='disk'>
      <driver name='qemu' type='qcow2' cache='none'/>
      <source file='/var/lib/libvirt/images/manu/ubuntu14_10_VNC.qcow2'/>
      <target dev='hda' bus='virtio'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x03' function='0x0'/>
    </disk>
    <disk type='file' device='cdrom'>
      <driver name='qemu' type='raw'/>
      <source file='/var/lib/libvirt/images/manu/ISO/utopic-server-ppc64el_july21.iso'/>
      <target dev='sdb' bus='scsi'/>
      <readonly/>
      <address type='drive' controller='0' bus='0' target='0' unit='1'/>
    </disk>
    <controller type='usb' index='0'>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x02' function='0x0'/>
    </controller>
    <controller type='pci' index='0' model='pci-root'/>
    <controller type='scsi' index='0'>
      <address type='spapr-vio' reg='0x2000'/>
    </controller>
    <interface type='bridge'>
      <mac address='52:54:c0:a8:7a:68'/>
      <source bridge='brenP6p1s0f0'/>
      <model type='e1000'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x01' function='0x0'/>
    </interface>
    <serial type='pty'>
      <target type='isa-serial' port='0'/>
      <address type='spapr-vio' reg='0x30000000'/>
    </serial>
    <console type='pty'>
      <target type='serial' port='0'/>
      <address type='spapr-vio' reg='0x30000000'/>
    </console>
    <input type='keyboard' bus='usb'/>
    <input type='mouse' bus='usb'/>
    <graphics type='vnc' port='-1' autoport='yes' listen='0.0.0.0' keymap='en-us'>
      <listen type='address' address='0.0.0.0'/>
    </graphics>
    <video>
      <model type='vga' vram='9216' heads='1'/>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x05' function='0x0'/>
    </video>
    <memballoon model='virtio'>
      <address type='pci' domain='0x0000' bus='0x00' slot='0x04' function='0x0'/>
    </memballoon>
  </devices>
  <seclabel type='dynamic' model='selinux' relabel='yes'/>
</domain>


[root at lep8a new]# virsh start --console  GMT_ubuntu14_10_VNC
Domain GMT_ubuntu14_10_VNC started
Connected to domain GMT_ubuntu14_10_VNC
Escape character is ^]

SLOF **********************************************************************
QEMU Starting
 Build Date = Jul  2 2014 09:47:20
 FW Version = mockbuild@ release 20140630
 Press "s" to enter Open Firmware.

Populating /vdevice methods
Populating /vdevice/v-scsi at 2000
       SCSI: Looking for devices
          8001000000000000 CD-ROM   : "QEMU     QEMU CD-ROM      2.0."
Populating /vdevice/vty at 30000000
Populating /vdevice/nvram at 71000000
Populating /pci at 800000020000000
 Adapters on 0800000020000000
                     00 0800 (D) : 8086 100e    e1000 [ net ]
                     00 1000 (D) : 106b 003f    serial bus [ usb-ohci ]
                     00 1800 (D) : 1af4 1001    virtio [ block ]
                     00 2000 (D) : 1af4 1002    unknown-legacy-device*
                     00 2800 (D) : 1234 1111    qemu vga
No NVRAM common partition, re-initializing...
Installing QEMU fb


Scanning USB
  OHCI: initializing
    USB Keyboard
    USB mouse
No console specified using screen & keyboard

  Welcome to Open Firmware

  Copyright (c) 2004, 2011 IBM Corporation All rights reserved.
  This program and the accompanying materials are made available
  under the terms of the BSD License available at
  http://www.opensource.org/licenses/bsd-license.php


Trying to load:  from: /pci at 800000020000000/scsi at 3 ...
No DOS disk-label found.

E3404: Not a bootable device!
Trying to load:  from: /vdevice/v-scsi at 2000/disk at 8001000000000000 ...   Successfully loaded
CF000012
CF000015ch
Linux ppc64le
#9-Ubuntu SMP Mo

2. verify the VNCport and enable the iptables on pkvm host to use the same.
[root at lep8a ISO]# virsh vncdisplay GMT_ubuntu14_10_VNC
:1
[root at lep8a ISO]# firewall-cmd --add-port 1/tcp
[root at lep8a ISO]#

[root at lep8a ISO]# firewall-cmd --add-service=vnc-server
Warning: ALREADY_ENABLED

3. using the vncviewer try to connect to the <pkVMhostIP:1>
the vncviewer connects and the install begins, when it reachs "select the language" screen it hangs and doesn't accept any inputs.

Install method: virsh mode of install

** Affects: debian-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: architecture-ppc64le bot-comment bugnameltc-113591 severity-critical targetmilestone-inin---
-- 
Ubuntu 14.10 VNC mode installation hangs at the installer screen "Select a language"
https://bugs.launchpad.net/bugs/1346851
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