[Bug 1292840] [NEW] partial upgrade notification window is confusing

Nate Finch nate.finch at canonical.com
Sat Mar 15 12:37:19 UTC 2014


Public bug reported:

I got a notice that not all upgrades could be run, as shown in the
attached image.  The problem is that the UI is confusing.

There's a "partial upgrade" button, whose purpose is clear, but there's
alternatively a "continue" button, and I have no idea what that will do.
Continue what?  I haven't done performed an action that needs to
continue, this window popped up by itself.

It seems like there are two options for what that button could mean...
it might mean "cancel" and do nothing, or it might mean"run a full
upgrade".... in the latter case, I don't actually know what the
difference is between that and a partial upgrade, since the text says
that not all upgrades can be installed and that a partial upgrade will
install as many updates as possible.  So how is that different than a
full upgrade?

I  clicked continue to see what it does, and it appears to dump me into
the software updater to do a normal upgrade.... so I'm still confused as
to the purpose of partial upgrade vs. whatever continue does.  Why would
one ever do the partial upgrade if they could just continue to the full
upgrade window?

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.216.1
Uname: Linux 3.13.1-031301-generic x86_64
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Sat Mar 15 08:25:53 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2013-07-10 (247 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2014-01-14 (59 days ago)

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade trusty

** Attachment added: "partial upgrade.png"
   https://bugs.launchpad.net/bugs/1292840/+attachment/4025269/+files/partial%20upgrade.png

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https://bugs.launchpad.net/bugs/1292840

Title:
  partial upgrade notification window is confusing

Status in “ubuntu-release-upgrader” package in Ubuntu:
  New

Bug description:
  I got a notice that not all upgrades could be run, as shown in the
  attached image.  The problem is that the UI is confusing.

  There's a "partial upgrade" button, whose purpose is clear, but
  there's alternatively a "continue" button, and I have no idea what
  that will do.  Continue what?  I haven't done performed an action that
  needs to continue, this window popped up by itself.

  It seems like there are two options for what that button could mean...
  it might mean "cancel" and do nothing, or it might mean"run a full
  upgrade".... in the latter case, I don't actually know what the
  difference is between that and a partial upgrade, since the text says
  that not all upgrades can be installed and that a partial upgrade will
  install as many updates as possible.  So how is that different than a
  full upgrade?

  I  clicked continue to see what it does, and it appears to dump me
  into the software updater to do a normal upgrade.... so I'm still
  confused as to the purpose of partial upgrade vs. whatever continue
  does.  Why would one ever do the partial upgrade if they could just
  continue to the full upgrade window?

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.216.1
  Uname: Linux 3.13.1-031301-generic x86_64
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Sat Mar 15 08:25:53 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-07-10 (247 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2014-01-14 (59 days ago)

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