[Bug 1266871] Re: installer crashed 32 bit 13.10 on direct download link is damaged

Colin Watson cjwatson at canonical.com
Tue May 27 14:26:14 UTC 2014


It's much more likely that the image was damaged somewhere on its way to
the disk than that it's incorrect on our servers (since it's been used
successfully by many others).  You should check the MD5 checksum of the
image you downloaded against the provided MD5SUMS file, and perhaps also
check for physical problems on the USB drive.  You should also check
against the primary mirror site (cdimage.ubuntu.com) in case it has been
corrupted on the mirror you're using, which is not one of those we
operate.

** Project changed: ubiquity => ubiquity (Ubuntu)

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1266871

Title:
  installer crashed  32 bit 13.10 on direct download link is damaged

Status in “ubiquity” package in Ubuntu:
  Incomplete

Bug description:
  I do not know whom to report it, but 32 bit 13.10 on direct download link is damaged. I found it hard way. Friend from work asked me to bring "disk" and install Linux for his father in law as I did for him some time ago. I downloaded fresh image,made USB, test it (without install). Once at work colleague told me that his father in law do not like Window$ 8 on his new Asus laptop and that I can delete it. I booted of USB test it and everything worked fine. I proceed  to install ,deleted Window$ and while installer copied around 90% files it stopped complaining that can not read files. I am attempted to update it (by tethering trough my mobile) still no go. I downloaded another copy of image (trough my mobile as at work we are not allowed to use internet for downloads), made another USB  and still same problem. I felt very bad and embarrass. Colleague told everyone how Linux is cool and I am there not able to install it !  In the end I am used old 12.04 CD that I gave to him time ago to make image and then "USB "  (laptop does not have CD drive). After that we updated system and install apps and 3 GB later on my phone I was able to at least save part of my dignity.
  I do not which mirror I am used to download image at home, but at mobile it was exetel.com.au
  Can you please inform someone about situation and save someone else of hard time that I had.

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