Fwd: [Bug 1289977] Re: Ubuntu 14.04 Update breaks grub, resulting in "error: symbol 'grub_term_highlight_color' not found"

[Colin Watson]

On Tue, May 27, 2014 at 09:08:50AM +1000, Phil Diacono wrote:
> There is a lot of dissatisfaction about a problem that causes updates to
> Ubuntu 14.04 to fail to boot.  Phillip Susi of Ubuntu feels this is not
> a bug whereas everyone who runs into feels that it is.  We suspect it
> may affect many more users and be very detrimental to Ubuntu's reputation.

I have reopened this bug.  Phillip, please could you refrain from
triaging grub2 bugs in this way?  It creates *more* work for me, not
less, and does not help.  It would in fact help me if there were as few
further comments as possible until I have a chance to address this
(which I plan to do for 14.04.1), so that I have less to wade through.

The hardest bugs to deal with are the ones that have descended into an
argument, and rejecting real problems out of hand (and this most
certainly is a real problem, probably one of the most common issues
reported to me) increases the probability of arguments.

Yes, this is complex, and there are indeed some cases that are largely
intractable; but I do have some ideas of how my code for dealing with
this class of problems could be improved so that at least it affects
many fewer people.  However, the confrontational approach of "As a
developer, I have said there is nothing we can do on our end to mitigate
this", without even bothering to check with me whether that's an
accurate reflection of the opinions of the person who does most of the
work on the grub2 packaging, is not a good starting point for a
conversation.

-- 
Colin Watson                                       [cjwatson at ubuntu.com]

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https://bugs.launchpad.net/bugs/1289977

Title:
  Ubuntu 14.04 Update breaks grub, resulting in "error: symbol
  'grub_term_highlight_color' not found"

Status in “grub2” package in Ubuntu:
  Triaged

Bug description:
  The update from 13.10 to 14.04 via update-manager broke grub for me,
  which resulted in the grub error:

  "symbol 'grub_term_highlight_color' not found"

  on startup.

  To fix the problem I had to boot to my persisting Ubuntu installation
  (e.g. using Super Grub Disk) and had to reinstall grub on my boot
  partition: "sudo grub-install --recheck /dev/sdx"

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: grub2-common 2.02~beta2-6
  ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
  Uname: Linux 3.13.0-16-generic x86_64
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Mar  9 10:36:45 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2013-12-10 (88 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  ProcEnviron:
   LANGUAGE=de_DE
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: grub2
  UpgradeStatus: Upgraded to trusty on 2014-03-07 (2 days ago)

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