[Bug 694328] Re: Third-party software option is confusing

[Daniel van Vugt]

This bug continues to be quite irritating. I'm concerned many users may
give up on Ubuntu simply because it's not obvious how to get their
Broadcom wireless working out-of-the-box.

If the trick is to tick a box that mostly talks about MP3 support then
we need to rethink that text and make it more obvious: "You need this
option to support some Broadcom wireless chips!"

If the user doesn't know the trick then they need to be quite advanced
to fix their wifi after installation: Download bcmwl packages on a
separate machine and copy them over manually. I'm guessing many users
just give up instead, with no working wireless support.

** Changed in: ubiquity (Ubuntu)
   Importance: Low => Medium

** Tags removed: precise
** Tags added: vivid

** Summary changed:

- Third-party software option is confusing
+ Third-party software option is confusing and misleading

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/694328

Title:
  Third-party software option is confusing and misleading

Status in One Hundred Papercuts:
  Confirmed
Status in “ubiquity” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: ubiquity

  The para before the third party option is very misleading and
  confusing.

  It mentions "software to display Flash" , "other media"(?) , "wireless hardware" ..
  and then later the install option is "Install *this* third-party software" which *only* references the Fluendo MP3 plugin. why not just mention the name?
  Why are we referencing the other media,wireless options when we dont install those?
  And reference to wireless might be unnecessary if the desktop does not have any wireless cards.

  It's better to reword para appropriately to just mention an intro about third-party and closed source nature of those packages.
  And reword the option
  [ ] "Install Fluendo MP3 plugin, a third-party software"
       "includes MPEG .... Thomson"
  ----

  MPT suggests: [comment #14]

  A: Remove the border and background from the three "For best results,
  please ensure that this computer:" points. With the space saved by
  doing that, add separators on either side of "Download updates while
  installing", to make it more obvious that the following sentences
  apply to the "Install…" checkbox and not to the "Download updates
  while installing" checkbox.

  C: Change "Fluendo MP3 plugin includes MPEG Layer-3 audio…" to
  "Includes Fluendo MP3 plugin with MPEG Layer-3 audio…".

  Probably there are other possibilities. If no-one can think of any,
  though, I suggest trying A and C but not B.

To manage notifications about this bug go to:
https://bugs.launchpad.net/hundredpapercuts/+bug/694328/+subscriptions