[Bug 1379718] [NEW] grub installer fails to load (fatal error) on nominated hard drive

[David Sutcliffe]

Public bug reported:

I have a Dell XPS 18 computer, which comes with Windows 8 preloaded.

I have modified the boot load to load Legacy OPROM with secure boot
switched OFF.

I am trying to load Ubuntu on the 32GB SSD (seen as sdb) pre-installed
on the XPS 18, leaving Windows 8 on my Samsung 250GB SSD (seen as sda).

When I try to install Ubuntu 14.04 from a USB stick (which I had previously created), I encounter two problems:
1)  no option is presented asking me where the grub bootloader should be installed in the steps leading up to installation (I wish for it to be loaded on the same SSD as Ubuntu), and the Ubuntu load crashes with a fatal error at the end of installation, while trying to install grub on sda; and
2) subsequent to the fatal error, even if I request that grub is installed on sdb it still encounters a fatal error.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.7
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CasperVersion: 1.340
Date: Fri Oct 10 10:24:07 2014
InstallCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, no user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty ubiquity-2.18.7 ubuntu

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https://bugs.launchpad.net/bugs/1379718

Title:
  grub installer fails to load (fatal error) on nominated hard drive

Status in “grub-installer” package in Ubuntu:
  New

Bug description:
  I have a Dell XPS 18 computer, which comes with Windows 8 preloaded.

  I have modified the boot load to load Legacy OPROM with secure boot
  switched OFF.

  I am trying to load Ubuntu on the 32GB SSD (seen as sdb) pre-installed
  on the XPS 18, leaving Windows 8 on my Samsung 250GB SSD (seen as
  sda).

  When I try to install Ubuntu 14.04 from a USB stick (which I had previously created), I encounter two problems:
  1)  no option is presented asking me where the grub bootloader should be installed in the steps leading up to installation (I wish for it to be loaded on the same SSD as Ubuntu), and the Ubuntu load crashes with a fatal error at the end of installation, while trying to install grub on sda; and
  2) subsequent to the fatal error, even if I request that grub is installed on sdb it still encounters a fatal error.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.340
  Date: Fri Oct 10 10:24:07 2014
  InstallCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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